Buyer Admin

Job Overview Perform several time‑sensitive and diverse functions to assist Buyers by completing tasks associated with procuring vehicles from dealerships throughout the United States, Canada, and Puerto Rico. The role satisfies emergency, executive transportation needs and direct orders for Wheels clients. Key Responsibilities Ensure timely payment by actively obtaining status of purchase and billing, documenting and communicating activities through completion. Monitor and manage Salesforce and public folders, meeting SLA performance. Audit and reconcile dealer invoices for out‑of‑stock acquisitions, ensuring accuracy of contract and charges against negotiated deal, including tax, title, and registration. Input billing data for out‑of‑stock purchases in the company systems within the same day, max 24 hours of receipt. Mail all department checks the same day with any applicable documents required including dealer direct billings, title, and registration billings. Manage inquiries, escalated issues, and communication effectively with stakeholders throughout stock purchase transactions, providing status updates until resolution. This includes, but is not limited to, clients, dealerships, account managers, or other personnel. Assist dealers with tax and title & registration inquiries, providing support documents as needed, and develop/apply knowledge of title, registration, and tax requirements for leased vehicles across all states, Canada, and Puerto Rico. Obtain Manufacturer's Statement of Origin (MSO) for units where the sourcing dealer is not processing title and registration. Demonstrate a comprehensive understanding of fleet incentives, retail rebates, and customer eligibility. Investigate and credit dealer refunds to vehicle records as needed. Identify opportunities to enhance workflow between groups and departments, utilizing systems effectively, developing knowledge of regulations, and providing support to other areas, as necessary. Flex staff as Buyer to complete transactions for select, client‑located new vehicles, used vehicles and/or equipment purchases from dealerships/vendors within 48 hours of request receipt. Flex staff as Direct Payment Specialist providing secondary support by processing invoices for imports and handling dealer payments for Dealer Direct Orders, which includes orders for Canada, Puerto Rico, and trucks. Other duties as assigned. Leadership Responsibilities No Leadership Responsibilities for this role. Competencies Strong communication skills (verbal, written, and listening). Organizational skills, ability to prioritize multiple tasks. Customer service and telephone etiquette. Team player. Detail oriented. Problem solving and conflict resolution skills. Education and Experience Associate degree preferred. Previous experience in a dealership, automobile industry, or fleet is valuable. Accounting or finance experience is a plus. PC skills (Excel). Knowledge of business math. Knowledge of general office practices. Flexibility, open to change. Job Specifications Location: Alpharetta, GA, or Des Plaines, IL. Position Type: Full‑time (Monday through Friday, 8:30 a.m. to 5 p.m.). Travel: Occasional travel ( Physical Demands: Regular talking, hearing, use of hands and fingers to operate call center tools. Benefits Pay Range: $37,500–$52,500. Eligible to participate in the annual incentive plan based on company and individual performance. EEO Statement Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is a Drug‑Free Workplace. All employment is contingent on successful completion of drug and background screening. #J-18808-Ljbffr Wheels, Inc