Collection Specialist

Job Description

Job Description

Job Title: Collection Specialist

Location: 100 Park Ave, Florham Park, NJ 07932

Duration: 3+ months contract(Temp to Hire)
Pay-rate range: $21.00-$23.00/hr. on w2.
Shift: Mon-Fri 8am-5pm

 

Scope of Work
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Your superior customer service, collections, and relationship-building skills along with a keen troubleshooting and problem-solving mindset will be challenged (and rewarded) while collaborating with customers.

Must have the ability to work effectively in a fast-paced environment, highly motivated, and action-oriented.
Strong time management and organizational skills is a must

Responsibilities:
• Daily review of AR aging and monitor the delinquent status of accounts and follow up as necessary to keep account current.
• Update customer account with detailed notes regarding collection process and disputes.
• Making outbound collection calls and communicating effectively via email, in a professional manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• identify issues attributing to delinquency and escalate them as appropriate.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• E-mail correspondence to customers to encourage payment of delinquent accounts.
• Ability to identify discrepancies and collaborate professionally within the organization.
• Perform other duties as assigned.

Skills:
• The ideal candidate will have 2-4 years of prior experience as a collection specialist or similar role.
• Strong communication, problem solving, and analytical skills required.
• Ability to work independently and to adapt to a fast-changing environment.
• High proficiency in Microsoft Office including Excel, Word, and Outlook.
• Experience with Collection Software, (PeopleSoft, NetSuite).
• Must have attention to detail with an eye for accuracy and work well under pressure to meet deadlines.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Education and Experience:
• The ideal candidate for this position will have prior corporate business to business collections experience.
• Associate degree or higher in Business or equivalent preferred.
• Experience with Peoplesoft, NetSuite, Sage ERP system is preferred.

Regards,

\nCompany Description

Buckeye Global IT Inc, one of the fastest-growing IT and Healthcare staffing and services firm in the nation specializing in staff augmentation for an end-to-end Enterprise IT Solutions.

Company Description

Buckeye Global IT Inc, one of the fastest-growing IT and Healthcare staffing and services firm in the nation specializing in staff augmentation for an end-to-end Enterprise IT Solutions.