Student Aide (Work Study) - Office of Student Financial Assistance

Job TitleStudent AideJob DescriptionDuties of Position:Answer student questions through email using our Salesforce systemUse a script to complete high volume calling campaignsAnalyze reports and data entryHelp staff campus eventsAnswer phone calls from students as neededAssist OSFA staff with projectsGeneral office duties include copying, filing, document intake and scanningOther duties as assignedEducation RequirementsIn order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.Experience RequirementsDetail oriented and organizedAble to meet deadlinesFast learnerReliableStrong communication and phone skillsMicrosoft Word and Excel skills a plusSchedule Information:OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.Maximum Hours Per Week20