Customer Service Representative
$40k - $50kStaff My Agency
Do you love helping people? Charles Knuth - State Farm in Ann Arbor, MI needs a friendly Customer Service Representative to take care of our customers.
About the role: You'll be the first voice our customers hear: answering calls, solving billing and policy questions, and keeping every customer's experience smooth. Pay: $40,000-$50,000 per year plus bonus Day to day:- Answer phone, email, and walk-in questions from customers
- Help with billing, payments, policy changes, and ID cards
- Process paperwork and keep records accurate
- Spot customers who need a coverage review and pass them to the sales team
- Customer service experience (office, bank, retail, call center, or insurance)
- Strong computer and organization skills
- Property & Casualty and Life & Health licenses, or able to obtain them
Vacancy posted 4 days ago
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