Program Director

Job Scope

Models strong leadership through internal communication working with their peers by sharing information and resources as well as working together to effectively problem solve

Oversees program scope of service, design, scheduling, and ongoing program development

Monitors the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external)

Responsible for physical plant oversight and management of Company resources

Measures and tracks accountability and pulse of the program; also monitors the productivity of the track/program at the counselor level

Ensures ongoing and accurate input of electronic data

Monitors and ensures client satisfaction

Monitors quality of care through reviews of service delivery and treatment outcomes

Represents the Company on a county and regional basis through participation in coalitions, and attendance at designated committees

Monitors program census, daily attendance, and units of service targets

Monitors and oversees quality assurance and compliance with OASAS, OMIG, and Company requirements

Monitors and oversee scheduling of program meetings specific to QI, UR, Case Conference, Internal Audit, Etc.

Ensures accountability for ongoing monthly reporting

Participates in leadership meetings, QA/QI committees/ audits to ensure effective problem solving

Provides effective and efficient scheduling of staff to meet the needs and individual goals of staff

Oversees and/or provides ongoing supervision consistent with the Company's supervision policy

Guides and develops the clinical team's ability to engage clients in the treatment and recovery process performance evaluation and professional development

Effectively manages personnel by interviewing, hiring, evaluating, supervising, and helping to develop the most qualified individuals to work as direct service professionals

Ensures timecards, payroll and personnel procedures are followed

Other tasks assigned as needed by the supervisor

Qualifications

Advanced degree (LMSW, LCSW, LMHC or higher preferred), with at least 3-5 years of strong program management and supervisory experience working in an OASAS funded facility is plus.

Unwavering commitment to quality programs and data-driven program evaluation

Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve program objectives.

Strong networking and public relations skill with the ability to engage a wide range of stakeholders, populations, and cultures

Action-oriented, adaptable, and innovative approach to program planning

Ability to work effectively in collaboration with diverse groups of people