Care Coordinator

Join to apply for the Care Coordinator role at ChenMed We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? Essential Job Duties/Responsibilities Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. Uses web-based insurance platforms to generate referral authorizations. Effectively communicates the physicians/clinicians needs or outstanding items to patients. Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization’s medical record system for physician review prior to PCP follow-up appointment. Ensures any missed external appointments are rescheduled and communicated to the PCP. Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. Provides extraordinary customer service to all internal and external customers. Performs other related duties as assigned. Pay Range $17.0 – $24.26 Hourly Employee Benefits ChenMed offers comprehensive benefits, career development, and advancement opportunities, including competitive compensation and work‑life balance. #J-18808-Ljbffr ChenMed