AutoSys Platform Engineer

Responsibilities:

• Provide L3 support for enterprise AutoSys environments and serve as a technical resource for platform-related issues.
• Administer and support AutoSys Scheduler, Event Processor, WCC, AutoSys Agents, and related platform components.
• Manage platform configuration, agent onboarding, environment setup, and operational readiness activities.
• Support day-to-day platform operations, maintenance, and health monitoring.
• Diagnose and resolve scheduler, agent, job execution, dependency, event processing, and communication issues.
• Analyze AutoSys logs, agent logs, system logs, and platform diagnostics to identify root causes and restore service.
• Support production incidents, problem management, and recurring issue remediation.
• Work with infrastructure, database, network, and application teams to troubleshoot platform-related issues.
• Perform platform upgrades, patches, fixes, and routine maintenance activities.
• Support implementation and validation of new AutoSys releases and platform enhancements.
• Assist with platform performance tuning, capacity planning, and availability improvements.
• Ensure operational procedures, runbooks, and support documentation remain current.
• Support AutoSys deployments hosted in AWS and other cloud environments.
• Administer and troubleshoot AutoSys agents deployed on cloud infrastructure and container platforms.
• Assist with migration, deployment, and operational support of cloud-based AutoSys services.

• 4+ years of hands-on AutoSys administration and support experience.
• Strong knowledge of AutoSys Scheduler, Event Processor, WCC (Web Client), AutoSys Agents, job definitions, calendars, variables, and dependencies.
• Experience supporting AutoSys in Linux environments.
• Strong troubleshooting and root cause analysis skills.
• Experience with AutoSys upgrades, patching, and platform maintenance.
• Knowledge of AWS-hosted AutoSys environments and cloud-based agent deployments.
• Experience with Shell scripting and automation.
• Preferred experience supporting containerized AutoSys agents and exposure to Kubernetes/EKS environments.
• Experience supporting large-scale enterprise scheduling platforms.
• Familiarity with AutoSys cloud migration initiatives.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit

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