Account Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you skilled at connecting business clients with the right solutions over the phone? Join Spectrum as an Enterprise Account Representative II, where you’ll recommend fiber-based services to commercial customers and build lasting relationships while driving revenue growth. Your consultative approach will help businesses thrive and ensure Spectrum remains a trusted provider for enterprise clients. How You’ll Make an ImpactDeliver exceptional customer satisfaction and professionalism during every sales interactionAchieve weekly and monthly sales goals using effective selling techniquesEngage marketing-generated leads through standard phone and email strategiesQualify prospects, request site surveys and submit ROI analyses to sales managementPresent and explain Spectrum’s fiber services to prospective and existing customersPromote current marketing campaigns and communicate product advantages versus competitorsCollaborate with other departments to resolve customer issues and support business objectivesWorking ConditionsOffice environmentWhat You’ll Bring to SpectrumRequired QualificationsEducationHigh school diploma or equivalentExperience6+ months of experience working with customersSkillsAbility to read, write, speak and understand EnglishPersuasive presentation skills to address objections and close salesCommitment to high-quality customer serviceCompetitive drive to achieve daily, weekly and monthly goalsStrong organizational skills and solid work ethicAdaptable interpersonal and sales approach for each customerProactive in self-development and receptive to coachingEfficient navigation across multiple screens and complex data systemsProficient typing and data entry skillsFamiliarity with Windows or Apple operating systems, internet browsers and email applicationsPreferred QualificationsEducationSome college or college degree preferredExperience6+ months of call center employment preferred6+ months of commission-based sales experience preferred6+ months of working with a computerized system as a core part of the job function preferred#LI-TC1 SCM215 2026-87370 SCM215 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.