Scrum Master

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven. If that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

About the Role

Synergy Business Innovation & Solutions, Inc. is seeking a highly qualified Scrum Master to support the United States Coast Guard (USCG) TRIDENT program. The Scrum Master will serve as the Agile team facilitator responsible for enabling successful delivery of an enterprise cloud-native, micro frontend, and microservices web application solutions.

Primary Responsibilities

• Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Sprint Retrospectives, Backlog Refinement, and Program Increment (PI) Planning sessions.
• Partner with the Product Owner, Project Manager, and Technical Leads to ensure sprint goals, priorities, and deliverables are clearly defined.
• Maintain and monitor team Jira boards, sprint metrics, burndown charts, workflow statuses, and reporting dashboards.
• Identify, track, and remove impediments that impact team productivity and delivery timelines.
• Support sprint forecasting, capacity planning, dependency management, and release planning.
• Promote Agile principles, Scrum practices, and continuous improvement initiatives.
• Coordinate cross-team dependencies and collaborate with stakeholders to resolve delivery risks.
• Track and communicate sprint progress, risks, issues, and accomplishments to program leadership.
• Facilitate communication between business stakeholders and technical teams.
• Support requirements traceability, sprint reporting, and process improvement initiatives.

Required Qualifications

• 3+ years of experience serving as a Scrum Master, Agile Coach, Agile Practitioner, Product Owner, or related Agile leadership role.
• Experience supporting Agile software development teams utilizing Scrum or hybrid Agile methodologies.
• Proficiency with Jira, Confluence, and Agile project management tools.
• Experience facilitating Agile ceremonies and coaching teams on Agile best practices.
• Experience managing sprint planning, backlog refinement, capacity planning, and release planning activities.
• Experience tracking Agile metrics including velocity, burndown, cycle time, and sprint performance.
• Strong facilitation, stakeholder management, and communication skills.
• Experience identifying and mitigating delivery risks, dependencies, and impediments.
• Working knowledge of the software development lifecycle.
• Certified Scrum Master (CSM) or equivalent certification.

Preferred Qualifications

• Experience working with cloud-native applications, microservices, microfrontend architectures, or web application solutions.
• Experience supporting DevSecOps and CI/CD delivery models.
• Experience facilitating UAT, release planning, and stakeholder demonstrations.
• PMP, SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or equivalent certification.

Education Requirements

• Required: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Project Management, or a related field.

Citizenship & Clearance Requirements

• Required: US Citizen w/ Public Trust or ability to achieve Public Trust Required

Target Salary Range

Compensation for roles at Synergy is determined by a variety of factors including, but not limited to, the requirements of the role; level of experience; education and certifications; the individual's combination of knowledge, skills, and abilities; as well as alignment with market data, federal and state laws, and other business and contract considerations. The estimated pay range for this position is: $100,000.00 - $110,000.00. The disclosed range has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case and represent just one component of Synergy's total compensation package for employees.

Candidate AI Policy

Synergy is committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate evaluation process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly granted. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Synergy is an equal opportunity employer and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline, and termination.

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