Computer Operator - Consultant

Computer Operator Consultant

Location: Onsite, Columbia, SC Contract Type: Contract-to-Hire Duration: 36 months (possibility of conversion to Full-Time Employee; not guaranteed) Interview Process: Two rounds the first interview will be remote; subsequent interviews will be conducted in person. Work Schedule: Onsite, 5 days per week Weekend Work: Occasional system update testing on weekends (typically remote, 12 hours as needed). Candidate Location Requirement: Candidate must be a South Carolina resident or willing to relocate to South Carolina at their own expense prior to starting the role.

Position Overview

The State of South Carolina is seeking a Computer Operator Consultant to join the Office of the State Treasurer's IT team. This position supports IT operations and end-user services in a professional, financial/banking environment.

The selected consultant will provide both technical and customer support, ensuring smooth day-to-day technology operations. The ideal candidate demonstrates professionalism, reliability, and the ability to manage IT tasks with accuracy and attention to detail.

Responsibilities

• Provide IT customer support for end users, including assistance with MS Windows, MS Office, and local/network printing.
• Support conference room A/V connectivity and office network (wired and wireless).
• Perform IT operations functions such as information security audit research, vendor coordination, and asset management/inventory.
• Image and configure computers for deployment.
• Update and maintain team documentation, procedures, and knowledge base.
• Utilize a ticketing system to document and track all work activities.

Required Skills & Qualifications

• Minimum 2 years of hands-on IT End User Support experience.

• Proficiency in:

  • Microsoft Windows 10 & 11
  • Microsoft Office Suite
  • Printer installation and troubleshooting
  • Hardware and laptop support
  • PC imaging/building and deployment

• Strong communication and interpersonal skills.

• Demonstrated professionalism and dependability in a structured workplace.

Preferred Skills

• CompTIA A+ Certification (or equivalent)

• Experience with:

  • End-user network support
  • Information security practices
  • On-site/in-person IT support
  • Microsoft Teams
  • Asset management and IT inventory tools
  • ITSM/Help Desk ticketing systems

• Background in banking, finance, legal, judicial, or accounting environments is a plus.

***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.*** Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.