Chief Operating & Impact Officer (COO)
Confidential
Chief Operating & Impact Officer (COO)
About the Company
Mission-driven food bank providing vital nutrition services to the local community
Industry
Non-Profit Organization Management
Type
Non Profit
Founded
1983
Employees
11-50
About the Role
The Company is seeking a Chief Operating & Impact Officer to lead its operations, supply chain, programs, and community partnerships. The role oversees food sourcing, inventory, warehousing, transportation, and distribution, while guiding a redesign of the distribution model and preparing operations for a new facility. The executive will translate organizational strategy into a multi-year operational roadmap, strengthen partner capacity, oversee services and initiatives that support long-term stability, and establish systems to measure outcomes. Responsibilities also include financial and regulatory stewardship, emergency response, board committee support, and building a safe, accountable, and engaged frontline culture. Candidates should have at least 10 years of progressive leadership experience, including five or more years leading operations or supply chain at the director or executive level, with responsibility for complex teams, budgets, and logistics. A bachelor’s degree in business, nonprofit management, operations, supply chain management, or equivalent education and experience is required; a graduate degree is a plus. Applicants should bring deep expertise in supply chain, warehousing, fleet logistics, and inventory control, along with experience leading significant organizational change and improving frontline workforce engagement, retention, or safety. Experience with geographically diverse operations, board or committee engagement, external partnerships, regulatory compliance, and ERP systems is valuable; ServSafe certification is required within six months. Strong communication, sound judgment, advanced Microsoft Office skills, and experience with EOS or a comparable operating system are also sought.
Hiring Manager Title
Chief Administrative Officer
Functions
- Operations
- Non-Profit Management
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