Medical Records Clerk

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

We are seeking a dedicated Medical Records Clerk to join our dynamic legal team in Burbank. This vital role supports our legal operations by ensuring client medical records, billing documentation, and case files are accurate, organized, and readily accessible. If you thrive in a fast-paced, detail-oriented environment and enjoy facilitating client care behind the scenes, this is a fantastic opportunity to grow with us.

Responsibilities:
Request, receive, process, and organize medical records, imaging, and billing information from hospitals and healthcare providers.
Confirm accuracy of documents received and proactively request missing files or dates of service.
Track, follow up on, and maintain detailed logs of all requests and correspondence with medical providers.
Enter charges, payments, and balances into Filevine for legal assistant review.
Conduct balance confirmations with medical providers for settlement negotiations, discovery, mediation or trial preparation.
Prepare medical summaries and chronologies to assist attorneys in case preparation.
Maintain and update client files by reviewing case notes and tracking treatment progress.
Organize and label digital records in accordance with firm procedures and document retention policies.
Assist in trial preparation (organizing exhibits, preparing binders, bate stamping, and document audits).
Sort, scan, save, and assign incoming mail in the absence of the receptionist.
Answer phones, schedule appointments, maintain case calendars, and printer functionality as needed.
Communicate with clients, healthcare providers, insurance companies, law firms, and legal teams regarding case status and documentation.
Collaborate with attorneys, case managers, and lien specialists to support case flow, litigation, and pre-trial preparation.
Maintain confidentiality and comply with HIPAA and other privacy regulations at all times.
Other relevant duties as assigned.

Qualifications:
2+ years of experience in a similar role within a law firm, ideally in personal injury law.
Associate's degree or certification in legal studies, health information management, or a related field preferred.
Strong organizational and self-motivation skills with exceptional attention to detail.
Proficiency in case management software (Filevine or similar) and medical records databases.
Excellent written and verbal communication skills.
Ability to handle sensitive information with discretion and maintain confidentiality.
Understanding of HIPAA regulations, personal injury law, and medical terminology.
Prior experience in legal administration, file management, or law office settings is a plus.
Comfortable working independently while coordinating with paralegals, attorneys, and other clerks.

Benefits:
Opportunity to support both medical and legal operations in a collaborative environment.
Professional growth and development within the legal field.
Hands-on experience with case management and trial preparation.
Working alongside a supportive and experienced legal team.