CASE MANAGER

Benefits Paid Time Off Paid Holidays 401(k) Matching Health Insurance Vision Insurance Life Insurance Health Savings Account Tuition Reimbursement Employee Discount Reduced Tuition Rates Disability Insurance Employee Assistance Program 401(k) Pet Insurance Dental Insurance Paid Training Flexible Spending Account Equal Opportunity Employer The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Overview Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence‑based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Responsibilities May perform the duties of a Monitor including resident intakes, check‑ins, breath analysis and drug screens, to provide backup when necessary. Prepares written personalized programs for each resident to establish measurable criteria of expected behaviour and accomplishments and a time frame for achieving specified goals. Reviews the plan with residents on a weekly basis and documents progress or revisions so that they are gaining the life skills necessary to make a successful re‑entry into the community. Assists residents to establish a personal budget, locate suitable housing, enroll in educational and vocational programmes and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence. Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards. May orient residents upon arrival at the facility to provide smooth assimilation into the program, including having them complete paperwork, take facility tours or introduce them to other residents. Makes entries into confidential resident files to provide the structure for case analysis and programme planning and to provide documentation of programme participation. Ensures files are secure to protect resident confidentiality. Assists the Employment Placement Specialist to verify residents’ jobs to ensure suitability under the established programme plan. Counsels unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist. Verifies residents’ pass plan through pass sponsorship according to contract so that the resident is accountable for his or her whereabouts in the community. Prepares terminal reports within established time parameters upon resident release to summarise programme performance and to satisfy contract requirements. Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team. Maintains confidentiality obtained through job duties regarding employees, vendors, residents and outside agencies so that sensitive information is only given on a “need to know” basis. Monitors client compliance with alcohol and drug counselling when required. Reports all programme violations to the appropriate agency or official via the established reporting parameters. Conducts orientation meetings with new clients to explain programme rules and regulations. Verbally explains the client contract in detail to ensure that the client understands his or her responsibilities. Installs electronic monitoring equipment on new clients when necessary. Sets client schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities. Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation. Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards. Adheres to the attendance policy; works overtime as required, to ensure adequate coverage of the programme and to ensure the safety and security of the residents. Complies with safety rules; takes appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others. Performs other duties as assigned. Qualifications Bachelor’s Degree in social, human services, criminal justice or behavioural science program, from an accredited college or university. Minimum of one (1) year of experience working in human services, corrections or community‑based services. Work experience may be substituted for academic studies, exchanging one year of work experience in a related field for one year of academic education. Total work experience required in lieu of the combination of education and work experience is five (5) years. Familiar with community corrections systems and current community corrections practices. Familiar with community workforce needs, public and private agencies and employment services. Ability to write clear concise reports in English using correct grammar. Ability to add, subtract, multiply, divide and calculate percentages. Must be able to react quickly and appropriately in an emergency situation. Bilingual in English/Spanish preferred, but not mandatory. Ability to work with computers and the necessary software typically used by the department. #J-18808-Ljbffr The GEO Group, Inc.