ROI Medical Records Specialist - On Site

ROI Medical Records Specialist - On Site Job Category: Medical Administrative Requisition Number: ROIME004630 Posted: March 10, 2025 Employment Type: Full-Time Location: NW Lenox Hill, 100 E 77th St, New York, NY 10075, USA The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests. Hourly Rate: $22.23

TASKS AND RESPONSIBILITIES:

Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient requests. Answers phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customers into the ROI On-Line database. If necessary, responds to and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into the ROI On-Line database. Scans medical records into the ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned.

SKILLS|EXPERIENCE:

Demonstrates proficiency using computer applications. One or more years of experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician’s office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. #J-18808-Ljbffr MRO