Service Manager Trainee

Overview When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. Our Service Manager is a professional at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service, and customer satisfaction translates into revenue growth. Top performers can earn an annual rewards trip. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay, a 401(k) program, and opportunities to volunteer and give back. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed. That means no industry experience required to start building your career, and the pest industry’s recession resistance provides a stable foundation for your future. Responsibilities As a Service Manager, you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy and will be an excellent communicator prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work. You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide the world’s best service, prioritizing safety Conduct yourself with the utmost professionalism and integrity with customers and coworkers Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands‑on management Lead training meetings Oversee our Orkin Pro Ride‑A‑Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time Champion innovation by supporting the team in adopting new products, services and technology Monitor scheduling, routing and inventory to drive efficiencies and productivity Benefits Competitive earnings and a company vehicle with gas card $70,000 - $80,000 annually Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, and life insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry‑leading, quality, comprehensive training program Why Orkin? You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry You have a service‑oriented mindset that builds loyalty and trust with customers You hold yourself responsible to commitments You value being part of a team You want to keep learning, improving, and developing as a leader You want to join a company that supports the community You want a career with a purpose at a mission‑driven company that values Safety Professionalism Empathy Integrity Innovation Qualifications Sales experience preferred High School Diploma or equivalent required Valid driver’s license required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients Work Environment Candidates must meet the physical job requirements and safely perform the job duties with or without accommodations. Safely use a ladder within the manufacturer’s weight capacity Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #J-18808-Ljbffr