System Engineer

Location: Westlake, TX OR Merrimack, NH (Hybrid)

Duration: 12+ months (possible extension or conversion)

Overview

Seeking an experienced Systems/DevOps Engineer to support and enhance enterprise Contact Center platform (voice, email, chat) used by 20M+ customers and handling 35M+ interactions annually.

Key Responsibilities

• Design, build, deploy, and support Contact Center & telephony systems
• Develop automation for configuration, provisioning, and CI/CD
• Troubleshoot complex application & performance issues
• Contribute to platform reliability, scalability, and continuous improvement

Required Skills

• Ansible for automation & deployment
• Contact Center experience (Genesys Engage a plus)
• Java/Python/Shell scripting
• AWS or equivalent cloud experience

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.