Insurance Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ABOUT OUR AGENCY:
I opened my agency this year after a long journey with State Farm that began over a decade ago as an intern and continued through seven years as a team member. That experience gave me a deep understanding of the business and a clear vision for building an agency rooted in service, consistency, and strong relationships.

I attended the University of Missouri, am married, and we just welcomed our first child in February. I’m also a member of Alpha Phi Alpha Fraternity Inc, which reflects my long-standing commitment to leadership and service.

Community involvement is important to me, and I stay actively engaged through my local church, where I serve in marriage ministry leadership, as well as with the Houston Northwest Chamber of Commerce.

For our team, we offer free drinks and coffee, team lunches and outings, a flexible schedule, and PTO. Our office culture values respect, reliability, and a high standard of customer service. We’re looking for team members who are service-minded, coachable, competitive, sales-driven, and motivated to win — people with strong self-awareness, work ethic, and a genuine desire to help others succeed.

ROLE DESCRIPTION:
As a Insurance Account Representative for Darius Thurston, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.