Orthodontic Assistant

Job Description

Job Description

About Us:

Reynolds Orthodontics has been creating amazing smiles in the Metro Detroit area for over 30 years, delivering world-class orthodontic care with a focus on innovation, affordability, and fun. Our board-certified team takes pride in leading-edge technology, clinical excellence, and strong community philanthropy—including initiatives like Project Mariposa and Smiles Change Lives—having contributed over $1.5 million in scholarships and donations to families in need.

What We Look For in a Team Member

At our practice, we're not just filling a role—we're welcoming someone into our work family. Here's what we value:

• A Heart for Service: You go the extra mile to anticipate patient needs, create comfort, and deliver care that feels personal.
• Team Spirit: You thrive in a supportive, "family-like" environment where long-term relationships matter. (Many of our team members have been with us for 10–25+ years—and even some retirees return!)
• A Growth Mindset: You embrace lifelong learning, think creatively, and stay curious—because excellence requires evolution.
• Professionalism with Personality: You bring both polish and warmth, offering care that's thoughtful, authentic, and compassionate.

Why You'll Love Working With Us

• A Beautiful, Modern Workspace: Our office combines high-end technology with warm, welcoming design—and thoughtful touches that support both patients and team members.
• Ongoing Growth & Learning: From advanced certifications to involvement in regional dental societies, we're serious about professional development.
• Meaningful Impact: You'll help transform smiles and lives—while also engaging with the community in ways that make a real difference.
• A True Team Culture: We support, uplift, and celebrate each other—inside and outside of work.

Summary of Position:

The Orthodontic Assistant is a pivotal role to Reynold's Orthodontics and serves as the primary supporting person to our doctor team. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team.

Essential Job Function:

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
• Educate the patients on orthodontic care and treatment practices
• Work chairside with patient care including assisting in placing and removing orthodontic appliances
• Taking X-Rays, pictures, fabricating retainers
• Maintain patients' charts and transcribe the doctor notes accurately
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment
• Be receptive to coaching and training from doctors to better develop skillset
• Other duties as required

Knowledge, Skills and Abilities:

• Knowledge of Orthodontics and associated treatment appliances and equipment used
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment
• Understand and can effectively communicate techniques utilized in the Orthodontic field
• Have excellent written and oral communication skills
• Compassion and high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Ability to handle confidential information and protect patient confidentiality
• Dependable, reliable to be at work when scheduled
• Attention to detail
• Able to stay organized and follow instruction
• Professional manner and appearance at all times
• Computer skills: Microsoft office and Web Browser

Education and Experience

• High School Diploma, GED or equivalent
• 1-3 Years Relative Experience

Important Note:

This position is not currently open, but we are looking to create a pool of highly interested candidates that we can reach out to when an opening does arrive. We will proactively reach out to candidates who appear to be a great fit for our organization.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.