Office Administrator
$45k - $50kInternational Search Consultants
Office Administrator Elgin, IL (onsite) ISC's team of Manufacturing Recruiters is partnering with an established and growing manufacturer to identify an Office Administrator (Customer Service - Inside Sales Support - Office Support). The Office Administrator will support daily customer service, inside sales support, and administrative operations - from processing customer orders through delivery - while partnering closely with internal departments to ensure exceptional service and operational efficiency. A unique opportunity for a highly organized, detail-oriented professional to thrive on a collaborative team in a fast-paced manufacturing environment. Office Administrator Qualifications:
- 2+ years of customer service or office support experience, preferably within an industrial or manufacturing environment
- Bachelor's Degree preferred
- Proficiency in Microsoft Office; tech-savvy
- Strong communication and interpersonal skills; team player
- Highly organized, detail-oriented, outgoing, multi-tasking, self-starter
- Professional and customer-focused mindset
- Ability to support multiple departments and grow within the company
- High-visibility environment focused on recognizing performance and advancement
- Rewarding, collaborative, and friendly company culture with strong long-term growth opportunities
- Well-established, innovative, and stable company with high-quality products - 50+ years and growing strong
- $45k-50k base plus full benefits package including medical, dental, vision, life and disability, 401(k), profit sharing, PTO, EAP, discount programs, and education reimbursement
- Coordinate customer service and office support activities across multiple departments
- Facilitate the sales order process from order receipt through product delivery
- Respond to customer inquiries and coordinate timely resolution of requests
- Partner with Operations and internal teams to ensure customer due dates are met, and service levels are maintained
- Provide backup support for customer service representatives across locations when needed
- Support Sales Department activities, including sales lead follow-up, reporting, and administrative coordination
- Assist with maintaining company LinkedIn pages, website updates, and digital content support
- Coordinate customer pricing requests and distribute updates accordingly
- Generate reports and assist management with tracking customer service and sales support activities
- Provide backup support to Purchasing and Accounting departments as needed
Vacancy posted 4 days ago
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