Practice Assistant (Plano)

Practice Assistant The Practice Assistant is a multi‑skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. Job Responsibilities Supports the providers with the delivery of high‑quality health care to ambulatory patients. Secures patient information and maintains patient confidence by completing and safeguarding medical records. Serves and protects the practice by adhering to professional standards. Responds to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions. Maintains a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Knowledge of emergency procedures and assists in crisis situations. Understanding of policies and procedures. Supports HR compliance processes, including assisting with the completion and verification of I‑9 forms for Geode employees. Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies. Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work. Completes all other relevant responsibilities as assigned by the supervisor. Ideal Candidate Profile Passionate about our mission and inspiring others. Self‑starter, for whom no task is too big or too small and takes ownership of their decisions. Contributes to the collective effort both within own scope and beyond as needed. Creative and strategic thinker. A lifelong learner who believes in giving and receiving feedback to get better each day. Organized & process‑oriented. Qualifications/Skills At least one year of experience working in a medical office and/or mental health (preferred). Experience working with patients who are suffering from anxiety and depression (preferred). Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred). Excellent communication skills and ability to work well with a team. Excellent computer skills. Education and Experience Requirements Associate's or bachelor's degree (preferred). Some experience in healthcare settings (preferred). Knowledge of working in a clinical setting (preferred). Benefits Competitive compensation Medical, dental and vision benefits Life insurance Short and long‑term disability Paid vacation and holidays Matching 401(k) plan State‑of‑the‑art technology #J-18808-Ljbffr Geode Health Inc.