Senior Organizational Change Management (OCM) Specialist

Job Title

Mandatory Qualifications: 1. Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist 2. Minimum of two (2) projects as a specialist implementing change (managing stakeholder networks, leading engagement, conducting readiness, creation/delivery of tools and plans) in a Health and Human Services eligibility system within one of the domains of SNAP, HEAP, Public Assistance, and Medicaid 3. Minimum of two years working in an Integrated Eligibility System Program in various workstreams including Eligibility Enrollment and Case Management and Financial Management in a Health and Human Service setting. Desirable Qualifications: 1. At least five (5) years of experience in the human service domain determining eligibility, conducting enrollment and case management of SNAP, HEAP, Public Assistance, Medicaid. 2. More than three (3) years working directly for a social services district or state agency in New York State in a supervisory or mentorship position while demonstrating the innovation, flexibility, critical thinking exhibited by a change champion. 3. Experience working on at least two large, complex State projects (e.g. technical, policy, operational, business process) in the human service domain in a role involving OCM, training, or support during pilot and statewide deployments. 4. Experience leading teams executing project assignments, activities, and tasks managing resources and timelines on complex project. 5. Experience developing, presenting, and facilitating communications and presentations to various stakeholder groups.