Director of Retail Sales & Operations

Spring Footwear Corp. / Spring Step Shoes
Pompano Beach Florida Approximately 50% travel

Lead the stores. Build the team. Improve the business.

Spring Footwear is seeking an experienced hands-on retail leader to drive sales profitability and operational performance across approximately 15 Spring Step Shoes stores in multiple states.

This opportunity is for someone who understands both the selling floor and the financial results- someone who can coach a Store Manager diagnose an underperforming location build stronger teams and turn plans into measurable improvements.

You will work closely with our VP of Retail and executive leadership oversee our Retail Operations Manager and store leadership teams and help shape the direction of the retail business. The role offers a path to broader responsibility for the retail business unit based on performance and business needs.

What You Will Own

Sales and profitability

• Drive store sales same-store growth and operating profitability.
• Lead budgeting forecasting and reviews of store P&Ls.
• Manage payroll productivity operating expenses and performance against targets.
• Build and execute turnaround plans for underperforming locations.
• Recommend store openings closures relocations and other portfolio decisions.

People and leadership

• Lead and develop the Retail Operations Manager and store management teams.
• Strengthen recruiting onboarding training retention and succession planning.
• Build a reliable bench of Store Managers and Assistant Store Managers.
• Set clear expectations follow through on commitments and address performance issues promptly.
• Ensure staffing changes and operational concerns reach leadership quickly.

Store execution and customer experience

• Spend meaningful time in stores coaching teams and improving execution.
• Establish consistent standards for selling service visual merchandising inventory accuracy and loss prevention.
• Improve online order fulfillment and other omnichannel store activities.
• Partner with merchandising and planning on assortments replenishment markdowns and inventory productivity.
• Use customer and field feedback to identify opportunities by location.

Business accountability

• Maintain clear weekly and monthly reporting on sales profitability labor staffing inventory and customer experience.
• Translate results into specific actions owners and deadlines.
• Bring recommendations and sound judgment to senior leadership.

What You Bring

• At least 8 years of progressive retail leadership experience including 5 years managing multiple stores.
• Proven leadership of a geographically dispersed multi-state store portfolio.
• Footwear apparel accessories fashion or specialty retail experience strongly preferred.
• Demonstrated responsibility for store or regional P&Ls budgets payroll and operating expenses.
• Measurable success improving profitability growing sales or turning around underperforming stores.
• Strong recruiting coaching and leadership-development skills.
• Experience leading through other managers while remaining effective in the field.
• Confidence making business decisions with incomplete information and limited resources.
• Strong analytical skills and proficiency with Excel and retail reporting systems.
• Willingness to travel approximately 50%.

Experience with outlet retail store openings and closures and entrepreneurial businesses is particularly valuable.

Who Will Thrive Here

You take ownership of results. You are comfortable working directly with senior leadership and staying close to store teams. You combine financial discipline with strong people skills and you can explain what needs to changeand make it happen.

We prefer an East Coast-based candidate ideally within reach of our Pompano Beach home office. Other locations may be considered for an exceptional candidate who can meet travel and office requirements.

What Success Looks Like

During your first year you will establish a clear operating plan strengthen management coverage improve store profitability and labor productivity increase inventory productivity and create consistent accountability across the store network.

Compensation & Benefits

Competitive base salary plus a performance-based bonus.

Benefits include medical dental and vision insurance; long-term disability; a profit-sharing plan; paid time off; and employee product benefits.

Apply

Please submit your resume and a brief summary covering:

• The largest store portfolio you have led including store count and geographic scope.
• Your responsibility for P&Ls and financial decisions.
• One measurable example of improving retail sales or profitability.

Spring Footwear Corp. is an equal opportunity employer.

JOB CODE: DIR-RTL-SO

Required Experience:

Director