Head of Client Experience & Retention
SSD Systems
SSD Alarm in Anaheim, CA is seeking a Client Relations Manager to lead the Client Relations Department, driving a superior customer experience from onboarding through renewal and sustaining retention and recurring revenue growth. The role requires building a high-performing team, owning key KPIs, and coordinating with Monitoring, Field Service, Sales, and Billing to resolve cross-department issues. A proven track record in customer service leadership and CRM/reporting proficiency is essential. #J-18808-Ljbffr SSD Alarm
Vacancy posted 23 hours ago
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