Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Bellevue, WA2 days ago $26.8 per hour
...Position Summary Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...SuggestedHourly payLocal areaFlexible hoursShift workMarriott International Inc
Bellevue, WA5 days ago$24 per hour
...Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $24 / hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest...SuggestedFull timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Seattle, WA2 days ago$23 per hour
...Guest Services Agent Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team...SuggestedHourly payTemporary workPart timeWork at officeFlexible hoursSTAYPINEAPPLE
Seattle, WA2 days ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...SuggestedWeekly payLocal areaAll shifts
Extended Stay America
Bellevue, WA3 days ago - ...and major hotel brands. Location Residence Inn Bothell 11920 NE 195th St. Bothell, WA 98011 Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay,...Hourly payWorldwideFlexible hoursShift work
Marriott International Inc
Bothell, WA1 day ago - ...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager...Hourly payDaily paidFull timeTemporary workPart timeImmediate startFlexible hoursShift work
Whiteface Lodge
Renton, WA6 days ago $23 per hour
...provides integrated workplace and facilities services. With corporate offices in Boston, The... ...impact. Our commitment to associates, guests, owners, and the communities we serve has... ...Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging...Full timePart timeWork at officeLocal areaWork from homeShift workPyramid Global Hospitality
Seattle, WA2 days ago$22.01 per hour
...Joining our team at the Seattle Airport Marriott as a hotel guest service agent is the main welcoming face of the hotel, who manages guest arrivals, handles daily requests, and processes payments. Responsibilities: • Answer incoming calls and questions about guests’ needs...Hourly payDaily paidWork at officeMarriott Seattle Airport
Seattle, WA4 days ago- ...Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating...Weekly payTemporary workLocal areaShift work
Thorntons (Kentucky)
Kirkland, WA4 days ago $22 per hour
...City, State: Seattle, Washington Title: Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service...Part timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Seattle, WA14 hours ago$26.8 per hour
...Position Summary Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payLocal areaFlexible hoursShift work$25 per hour
...A cruise operations company is looking for a Pier Agent to assist cruise guests during embarkation and debarkation. This part-time, seasonal position... ...have a high school diploma and experience in customer service. Responsibilities include greeting guests, monitoring luggage...Hourly payPart timeSeasonal workShift workWeekend workSMS International Shore Operations
Seattle, WA1 day ago- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
- ...seeking a hospitality-focused in-person Customer Advisor to create a welcoming, high-touch experience for customers visiting TurboTax services. You will connect with individuals, understand their concerns, and steer them to the right TurboTax expert, acting as a friendly...Seasonal work
Intuit
Bellevue, WA4 days ago $22 - $24 per hour
...Guest Services Agent ("Agente de Servicio al Cliente") Mayflower Park Hotel - Seattle, WA 98101 Overview Salary Range $22.00 - $24.00 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level High School Travel Percentage None Category...Hourly payFull timePart timeShift workAzul Hospitality
Seattle, WA3 days ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
Nothing Bundt Cakes
Issaquah, WA2 days ago $17.5 per hour
...Replies within 24 hours At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner...Hourly payCasual workLocal areaFlexible hoursAfternoon shiftNothing Bundt Cakes
Issaquah, WA2 days ago- ...Front Desk Host Looking to grow your hospitality career in a guest focused environment Join Legacy Hospitality as a Front Desk Host... ...respectful and team oriented Preferred Previous hotel or guest service experience Familiarity with hotel systems or reservation...Full timePart timeWork at officeFlexible hoursShift workDay shiftAfternoon shift
Courtyard by Marriott Seattle Northgate
Seattle, WA3 days ago $600 per month
...Hotel Guest Service Representative Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Seattle Downtown – Lake Union is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please...Work at officeWorldwideWeekend workBMI Hospitality Management
Seattle, WA6 days ago$17.13 - $20.05 per hour
Description A seasonal, part-time Guest Services Representative job in Woodinville, WA is available at Chateau Ste. Michelle. As a Guest Services Representative, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine...Hourly payPart timeSummer workSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shiftSte Michelle Wine Estates
Woodinville, WA2 days ago- ...This role includes managing inquiries, maintaining security protocols, and supporting event coordination while delivering high-touch service. Ideal candidates will have 3-5 years of experience in hospitality or facility management and a passion for customer service. The...Flexible hours
JLL
Bellevue, WA1 day ago - Intuit seeks a hospitality-focused in-store Customer Advisor to warmly greet customers and connect them with the right TurboTax expert. You’ll guide, support, and complete the customer journey from arrival to hand-off with a personal touch. This year-round, non-exempt role...Flexible hours
$20 per hour
...where you interact and help others? Aegis of Mercer Island is looking for a Concierge to provide exceptional customer service to our resident, guests, and families. Schedule: Part Time, Weekends only What We Offer: Defined Growth Opportunities Flexible Schedules Vacation...Part timeWork at officeFlexible hoursWeekend workAegis Living
Mercer Island, WA2 days ago- ...Job Description Job Description Front Desk Agent (Guest Service) This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined...Local areaAfternoon shift
$75k - $85k
...role ensures the workplace runs smoothly while delivering a high standard of hospitality to employees and guests alike. The ideal candidate is organized, service-driven, and proactive; someone who takes pride in the details and creates an environment where people feel...Work at officeShift workGates Ventures
Kirkland, WA4 days ago- ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager...Daily paidFull timePart timeNight shiftWeekend work
Hersha Hospitality Management
Bellevue, WA9 days ago - ...attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard... ...and departments. Qualifications: Previous customer service experience with proven ability to thrive working the overnight shift...Daily paidTemporary workAll shiftsFlexible hoursShift workNight shiftWeekend work
InnVentures
Bellevue, WA6 days ago $26 per hour
...crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests. Every Day Is Different, But You’ll Mostly Assist and oversee all front desk and audit functions, on the overnight shifts....Shift workNight shiftPyramid Global Hospitality
Bellevue, WA4 days ago
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