Director, Sales Operations

We are seeking a strategic and collaborative Director of Sales Operations to lead the operational infrastructure that supports a high-performing sales and service organization of approximately 125 representatives. In this role, you’ll oversee a specialized Sales Operations team responsible for compensation operations, reporting and analytics, incentive administration, process optimization, and operational enablement. This is a great opportunity for an experienced operational leader who enjoys building scalable processes, partnering with executive leadership, and leveraging data and systems to drive performance, consistency, and continuous improvement. The ideal candidate is a strong people leader, analytical problem solver, and effective communicator who thrives in a fast-paced, evolving environment and is equally comfortable with strategy and hands-on execution. What You’ll Do As the Director of Sales Operations, you’ll play a key role in shaping and leading operational strategy, governance, and execution across sales and service functions. Lead, coach, and develop a high-performing Sales Operations team across compensation, reporting and analytics, incentive administration, and operational support Establish priorities, service standards, workload management practices, and team accountability Provide hands-on leadership for complex processes, approvals, escalations, and unique business needs Build and scale operational processes, documentation, and standards to drive efficiency, consistency, and quality Foster a culture of collaboration, responsiveness, accuracy, confidentiality, and continuous improvement while monitoring team capacity and scaling needs Oversee commission administration, incentive programs, and compensation-related operations, ensuring accuracy and integrity Partner with Legal, HR, Accounting, and business leaders to manage contracts, bonus processes, and compensation plan updates, audits, and enhancements Establish governance practices including data integrity, audit readiness, operational controls, and consistent communication across processes Lead process optimization initiatives, including onboarding and offboarding operations, to improve scalability and service delivery Partner with stakeholders to enhance CRM, sales performance management, and operational systems, including documentation and training resources Oversee reporting, dashboards, KPIs, and analytics, delivering insights while supporting budgeting and forecasting activities Serve as a strategic partner to executive leadership, leading cross-functional initiatives, change management efforts, and communication of insights, recommendations, and key projects What We’re Looking For Bachelor’s degree required; master’s degree preferred 10+ years of progressive experience in Sales Operations, Revenue Operations, Compensation Operations, or related functions 5+ years of experience leading and developing operational or analytical teams Experience supporting mid-sized or large sales organizations with complex compensation structures Strong understanding of commission administration, incentive programs, and compensation governance Experience managing highly sensitive compensation and performance data with discretion and integrity Proven ability to lead operational transformation, process improvement, and system modernization initiatives Strong analytical skills with experience in reporting, KPIs, and business intelligence tools Advanced proficiency in Excel and experience with CRM and sales performance management platforms Excellent written and verbal communication skills, with the ability to influence senior stakeholders Strong project management, organization, and prioritization skills Ability to balance strategic thinking with hands-on execution Why Join Allied Solutions? Opportunity to shape and scale sales operations for a national sales and service organization High-impact role with visibility and partnership at the executive level Collaborative and supportive team environment Opportunity to lead modernization of systems, processes, and operational strategy Strong culture focused on innovation, service, and professional growth Best-of-all-worlds environment: the stability of Securian Financial Group as our parent company, the opportunity of a growing mid-sized company with Allied Solutions, and the connection of a smaller, collaborative team environment The salary range reflected is a good faith estimate of the anticipated salary for the position and may vary based on factors described below. Compensation at Allied Solutions is determined by various factors, including but not limited to, market data, job posting location, relevant experience, level, skills, and internal equity considerations. The projected base salary range for this position is $125,730 to $157,135 (annualized USD). This position is also eligible for an annual bonus based on company performance results. Medical, dental, vision, life and disability and 401k benefits are part of the employment offering. Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. We offer our employees a robust compensation package! Our comprehensive benefits include medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year, membership to an onsite gym, and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #LI-SJ1 #LI-ONSITE We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.