Operations Coordinator

Operations Coordinator

Location: Universal City, CA 91608 Duration: 12 months

Qualifications:

• BA/BS degree from an accredited college or university
• 2+ years' experience in administrative support, office coordination, workplace services, hospitality operations, facilities support, or a similar operational/admin role
• Experience managing calendars, schedules, trackers, meeting coordination, documentation, or similar administrative workflows
• Experience working with vendors, service providers, internal customers, or cross-functional partners
• Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint, with the ability to learn internal tools and systems
• Strong written and verbal communication, organization, follow-through, and customer service skills
• Able to work outdoors in varying weather conditions and walk/travel to multiple buildings throughout the day
• Available to work nights and weekends occasionally as business needs arise

Responsibilities:

• Support request intake and triage for workplace service needs by clarifying requirements, routing items to the right owners, and tracking requests through completion. This includes, but not limited to, pantry, catering, and vendor requests.
• Coordinate catering needs from planning through completion, including request details, pre-event coordination, menu and pricing review, setup communication, vendor follow-up, billing follow-up, and feedback gathering.
• Help maintain team tools and documentation, including shared files, SOPs, contact lists, vendor information, program trackers, recurring service calendars, and status updates.
• Assist with third-party service providers, including food services, pantry services, fitness services, banking, commuter programs, car wash services, and other employee amenities, ensuring issues are documented and follow-up is completed.
• Support invoice, purchase order, accrual, billing, and budget tracking processes by collecting details, routing approvals, reconciling vendor questions, and helping keep records organized.
• Work cross-functionally with internal partners and business leaders to understand day-to-day needs, coordinate logistics, and keep stakeholders updated.
• Help prepare simple reports, recap documents, business correspondence, signage language, employee communications, and procedure updates as needed.
• Conduct periodic field checks and walkthroughs to confirm services, pantries, meeting spaces, signage, and employee-facing programs are operating as expected.
• Use feedback, service data, and recurring issues to identify process improvements, improve response times, and support a better workplace experience.
• Perform other Corporate Services administrative, operational, and project support functions as assigned.