Director of Revenue Management

Job OverviewThe Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function spaces. In a hotel inspired by the legendary Ben Trovato Estate and alive with the energy of modern West Palm Beach, this role contributes to something guests notice and remember. Great sales and marketing at The Ben means sharing a story that is genuinely worth telling, and this role is the one who tells it.ResponsibilitiesEssential ResponsibilitiesMaximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.Partners with GM and Sales Leaders to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.Ensure sales training is provided to Front Office and Reservation associates.Continuous analysis of competitive set, price positioning, seasonality and mix.Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.Develop monthly room's revenue forecast to be accurate within 5%.Review & analysis of Online Reputation management tool and online marketing analytics.Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.Other ResponsibilitiesAll other duties as assigned, requested or deemed necessary by management.Supervisory DutiesMay be required to direct and manage associates within applicable hotels.Behavioral FocusAt Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.At The Ben, we embrace:A Notorious Host, Reimagined – Inspired by Byrd Spilman Dewey's legendary Ben Trovato Estate — one of Palm Beach County's original great homes — The Ben carries on its namesake's reputation as a social facilitator and spirited gathering place, now on the West Palm waterfront.Tropical Roots, Modern Luxuries – Where the city's early days as an untamed Florida paradise meet contemporary comfort — The Ben blends storied history with a cosmopolitan sense of how to live well today.Waterfront Boutique, Autograph Character – A 208-room boutique hotel on Florida's coastal waterways and part of Marriott's Autograph Collection, The Ben injects new energy into downtown West Palm Beach — a center for conversation, amusement, and discovery.All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of The Ben and align with Sage Hospitality's commitment to genuine, meaningful connection.QualificationsPosition QualificationsEducation/Formal TrainingFour year degree preferred.Qualifications3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.Knowledge/SkillsExcellent knowledge of transient, group, and catering customer segments.Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.Excellent understanding of total hotel revenue management concepts, processes, and systems.Understands both Brand strategies and cultures.Knowledge of advanced revenue management techniques.Must be extremely confidential and able to manage sensitive and confidential situations tactfully.Negotiate, convince, sell and influence professionals and or associates.Ability to work under pressure and have the ability to complete multiple tasks simultaneously.Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and trainingExcellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variancesPhysical DemandsAbility to discern/resolve employee complaints, issues and participation in meetings for feedback.Ability to review preparation of all documentation - applications, write-ups, reviews.Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Travel – 30-50% travel to hotel properties required.EnvironmentProlonged sitting throughout entire shift at computerized workstation in office environment.This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.BenefitsEligible to participate in Sage bonus planUnlimited paid time offMedical, dental, & vision insuranceEligible to participate in the Company's 401(k) program with employer matchingHealth savings and flexible spending accountsBasic Life and AD&D insuranceCompany-paid short-term disabilityPaid FMLA leave for up to a period of 12 weeksEmployee Assistance ProgramGreat discounts on Hotels, Restaurants, and much more.Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.