Strategy Insights & Planning Associate Consultant - Transformation & Change Management

Strategy Insights and Planning Associate Consultant ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS. What You’ll Do Partner with clients to design and execute large‑scale transformation initiatives across strategy, operations, technology, and organizational effectiveness Support organizational transformation efforts including operating model design, governance structures, process optimization, and future‑state organization design Lead workstreams focused on change management, stakeholder engagement, change readiness, communication planning, and adoption strategies Facilitate client workshops and working sessions to align stakeholders, define priorities, and drive decision‑making Develop transformation roadmaps, implementation plans, and PMO governance processes to support successful execution Assess current‑state business processes, identify improvement opportunities, and design scalable future‑state solutions Collaborate with cross‑functional client teams to coordinate complex transformation programs and ensure alignment across business functions Support marketing and digital transformation initiatives, helping organizations improve customer engagement, commercial effectiveness, and operational performance Apply structured problem‑solving approaches to address organizational, workforce, and operational challenges Monitor transformation progress, identify risks and dependencies, and recommend mitigation strategies to keep initiatives on track What You’ll Bring 2–5 years of consulting, transformation, organizational effectiveness, change management, workforce advisory, human capital, or operational excellence experience Experience supporting client‑facing engagements within consulting, advisory, or transformation‑focused environments Demonstrated experience leading or supporting organizational change initiatives, technology implementations, process transformations, or operating model redesigns Knowledge of change management methodologies, stakeholder engagement strategies, and organizational adoption frameworks Experience working within PMO structures, governance models, or large‑scale transformation programs Strong workshop facilitation and stakeholder management skills, including the ability to influence cross‑functional teams and senior leaders Ability to translate complex business challenges into actionable recommendations and implementation plans Experience developing roadmaps, process maps, business cases, governance frameworks, and executive‑level presentationsStrong analytical and problem‑solving skills with the ability to balance strategic thinking and execution Experience within healthcare, life sciences, pharmaceuticals, or other highly regulated industries is preferred but not required Fluency in English Client‑first mentality Intense work ethic Collaborative spirit and problem‑solving approach Relevant Functional Experience Organizational Transformation Organizational Design Change Management & Change Enablement Human Capital Advisory Workforce Transformation Workforce Strategy Operating Model Design PMO & Transformation Office Leadership Process Improvement & Process Excellence Governance & Decision‑Making Frameworks Marketing Transformation Digital Transformation Operational Excellence Future of Work Initiatives How You’ll Grow Cross‑functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions Perks & Benefits At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. Hybrid Working Model We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The culture and innovation thrives in both planned and spontaneous face‑to‑face connections. Travel Travel is a requirement for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Inclusion We honor the visible and invisible elements of our identities, personal experiences, and belief systems. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Equal Opportunity Employer ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. #J-18808-Ljbffr ZS