Research Account Manager - Cleveland

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job DescriptionOwn the market. Shape the strategy. Deliver measurable impact.At Waters, Account Managers are territory leaders, operating at the intersection of commercial excellence, strategic thinking, and customer partnership. You will own your territory as a business, driving growth through a combination of new business development, market insight, and trusted relationships.This role requires more than execution. It demands the ability to understand complex customer environments, navigate stakeholder networks, position differentiated solutions, and convert opportunity into sustained growth.You will be expected to win consistently while building credibility as a trusted partner to scientific and business stakeholders. This is a high-performance, high-accountability environment where results matter, and how you achieve them matters just as much. Role PurposeAs part of the Waters Biosciences division, drive sustainable territory growth by developing new business, expanding existing accounts, and delivering integrated, solution-based value across the full Waters portfolio. Act as the strategic owner of the territory, aligning customer needs, market dynamics, and internal expertise to achieve commercial success.Key ResponsibilitiesTerritory & Business LeadershipDevelop and execute a comprehensive, data-driven territory strategyIdentify market opportunities, whitespace, and growth vectorsOwn territory performance, including revenue attainment, pipeline health, and forecast accuracyBusiness Development & Pipeline GenerationProactively create, qualify, and advance new opportunitiesBuild and maintain a robust, balanced sales pipelineCompete effectively to win new business and displace incumbents Account Management & Relationship ExpansionBuild and expand multi-level relationships across customer organizationsDevelop account plans that identify growth opportunities and key decision makersLeverage relationships to drive long-term account growth and retentionSolution Selling & Value CreationDeliver consultative, insight-led engagement with customersPosition integrated solutions across instruments, consumables, services, and softwareTranslate technical and scientific requirements into business value and commercial outcomes Opportunity & Deal ExecutionLead opportunity strategy from qualification through closeManage complex sales cycles with discipline and precisionNegotiate effectively to achieve strong commercial outcomesCross-Functional CollaborationPartner with Technical Sales Specialists, Application Scientists, Service, Marketing, and Strategic AccountsAlign internal expertise to deliver coordinated customer solutionsAct as the central point of orchestration for customer engagement activities Market & Competitive IntelligenceMaintain deep understanding of customer needs, territory dynamics, and competitive activityPosition Waters solutions effectively to differentiate and winProvide market insights to support commercial strategy and business planning What Success Looks LikeConsistently meets or exceeds territory revenue and growth targetsMaintains a healthy and scalable opportunity pipelineWins competitive opportunities and expands market shareDevelops strong customer relationships that drive long-term valueDemonstrates strategic territory planning and executionMaintains high standards of forecast accuracy and business disciplineRecognized as a trusted partner internally and externallyQualifications & Experience RequiredBachelor's degree in Science, Business, or a related field3-5+ years of sales or commercial experienceProven track record of meeting or exceeding revenue objectivesExperience managing customer relationships and territory growthAbility to manage multiple complex opportunities simultaneouslyWillingness to travel extensively within assigned territoryPreferredExperience in life sciences, biotechnology, diagnostics, healthcare, or related industriesExperience with capital equipment and/or solution-based sellingFamiliarity with flow cytometry and laboratory environmentsExperience engaging both technical and executive-level stakeholdersProficiency with CRM platforms (e.g., Salesforce) and business analytics tools Core CompetenciesStrategic Territory ManagementBusiness Development & HuntingConsultative / Solution SellingRelationship & Network BuildingMarket & Competitive AcumenOpportunity & Pipeline ManagementNegotiation & ClosingCross-Functional Leadership Work Environment & TravelField-based role requiring regular customer engagement across the Great Lakes U.S. marketTravel up to approximately 50-60% within assigned territoryThis field-based, remote position requires regular in-person customer engagement across the assigned commercial territory. To effectively perform the essential functions of the role, the employee is expected to maintain residency within the assigned commercial territory, generally defined as near any major airport in Michigan (mainly Detroit/Ann Arbor) or Ohio (mainly Cincinnati, Columbus or Cleveland).Why WatersWaters plays a critical role in advancing scientific discovery and improving human health. Our teams partner with leading organizations across Pharma, Biotech, Academic, Clinical, and Government sectors to solve complex scientific challenges.As part of Waters, you will:Work with a highly differentiated, market-leading portfolioPartner with world-class technical experts and commercial teamsEngage with cutting-edge science and leading institutionsBe empowered to own your business and drive meaningful impact Who Thrives in This RoleIndividuals who take ownership and accountability for outcomesHigh performers motivated by achievement, competition, and growthStrategic thinkers who translate insights into actionRelationship builders who create lasting customer partnershipsProfessionals who operate with discipline, resilience, and focus Who This Role Is Not ForThose who prefer low-accountability or highly structured environmentsIndividuals who rely solely on inbound opportunitiesTransactional sellers who do not build long-term customer valueCandidates uncomfortable with performance-driven Equal OpportunityWaters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Compensation The expected compensation range for this role is $95,600 - $153,000. Final compensation will be determined based on experience, skills, and geographic location.Why Join Us?To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit.Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Required SkillsOptional Skills.Primary Work LocationUSA CA - Milpitas 135Additional LocationsWork ShiftSummaryLocation: USA OH - ClevelandType: Full time