Front Desk - Cosmetic Surgery Center (Training Provided!)

Front Desk – Cosmetic Surgery Center (Training Provided!) Portland, ME Sono Bello is America's top cosmetic surgery specialist, with 185+ board‑certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high‑energy work environment where every team member can make a difference. Sono Bello is seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. Key Responsibilities Greet patients warmly, verify appointments, and ensure a seamless introduction to the office. Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor. Support Sales Consultants by facilitating consultations and assisting with administrative tasks. Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits. Collaborate with team members to identify patient success stories for online endorsements. Assist with patient inquiries and follow‑ups, both pre‑ and post‑operative. Support cross‑selling of additional services by preparing quotes and consent forms, as needed. Required Qualifications High school diploma or equivalent; bachelor’s degree preferred. Experience in customer service or front‑desk roles, ideally in medical or aesthetic settings. Excellent verbal and written communication skills with strong interpersonal abilities. Ability to multitask and prioritize effectively in a fast‑paced environment. Proficiency with computer systems and software, including Microsoft Office. Knowledge of medical terminology and procedures (preferred but not required). Professional demeanor and commitment to providing exceptional client experience. Compensation & Benefits Base salary: $45,000 with bonus and overtime potential, for an earning range of $45,000 – $57,000 OTE. Pay may vary by location, and compensation depends on qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Integrated benefits for full‑time employees include incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefit packages include Medical, Dental, Vision, Life Insurance, 401(k), EAP, PTO, and Paid Holidays. Benefits eligibility may vary based on employment status. Equal Employment Opportunity As set forth in Sono Bello’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Sono Bello