Residential Maintenance Manager

Job Description

Job Description

About Good Life:

Good Life Maintenance is a growing sister-company to Good Life Property Management a residential property management company serving individual and small-portfolio rental property owners across Southern California. We operate in San Diego, Orange County, and Riverside and are entering a focused growth phase. 

Good Life Maintenance exists to make owning rental property easy.  We focus on quality service, being friendly, and professional.

We are building a service company rooted in:
- Opportunity
- Enjoyment
- Impact

This is a ground-up build with a strong anchor client and meaningful scale from day one.

Our culture is built on ownership, growth, and developing A-players from within. We value people who care deeply, execute relentlessly, and grow into leadership through responsibility, not titles.

The Role: 
We are seeking a hands-on, highly accountable Maintenance Manager to lead our property maintenance operations from the ground up. This person is going to elevate our operations and be capable of building the right team and a culture we are proud of, ensuring work gets done quickly and right the first time. 

You are comfortable with hiring, coaching, scheduling, developing your team while staying hands-on enough to jump in when it matters. A CSLB Class B-2 license is highly preferred — it unlocks your ability to self-perform and oversee a broader scope of work, along with compliance awareness and saving the company contractor markups so we can take care of our owners and tenants.

Job Duties
Operations 

• Maintain the budget for the department; ensure all projects and scheduling are within budgetary guidelines.
• Purchase/order maintenance supplies, materials and appliances in an efficient and cost effective manner. Ensure inventory is appropriately stocked and maintained.
• Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to GLM’s quality standards.
• Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.
• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including GLM’s standard operating procedures and policies.
• Operate a company or personal vehicle to travel to various locations for work purposes.

Team Leadership

• Hire, coach, and develop a high-performing maintenance team
• Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, and turns.
• Hire, train, and develop employees and ensure company policies, procedures and safety practices are applied.
• Set clear expectations, performance standards, and accountability structures
• Build a strong culture focused on professionalism, ownership, and improvement

Service & Customer Experience

• Own the maintenance experience for residents and property owners end-to-end
• Ensure work orders are completed efficiently, professionally, and with high quality
• Improve response time, communication, and service reliability
• Monitor customer feedback and continuously improve service delivery

Partnership & Growth

• Build a strong operating partnership with Good Life Property Management
• Align maintenance operations with company goals and growth strategy
• Scale the maintenance team as demand increases
• Identify opportunities to expand services and improve margins
• Performs other duties as assigned.

Qualifications
Required

• Proven supervisory experience in a field-based or service environment
• Experience hiring, coaching, and managing teams
• Ability to own outcomes and make decisions independently
• Excellent communication and organizational skills

Strongly Preferred

• Experience in residential property maintenance, facilities management, construction, or field services
• Experience leading a team or department
• Experience improving systems or operations within a growing organization
• Ability to take initiative and action 

Licensing

• Preferred: Active California contractor license and ability to serve as the company’s RMO
• Alternatively: Comfortable operating alongside a contracted licensed RMO

Note: This role focuses on building, supervising, and leading a team. Not performing technical maintenance work.              

Important Notes
Position Details: This is a full-time salaried (exempt) position (40+ hours/week). 8:30am-5pm pst, Monday-Friday. This position is hybrid in-office and remote/field service. 

Pay: The range of pay for this California-based position is $110,000-$120,000 annually. 

Incentive Compensation: From $15,000-$25,000 in addition to base compensation depending on performance. 

The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location. If your experience looks a little different from what we’ve listed and you think can bring value to Good Life Residential, we would love to learn more about you and encourage you to apply.

Benefits and Perks: Good Life Residential makes available comprehensive benefits the first of the month following the date of hire. Options include Medical (50% employer contribution), dental and vision coverage, a 401k program with employer match, 11 paid holidays, 1 floating holiday of your choosing, and up to 120 hours of paid time off. Long-Term Upside: As the maintenance company scales, this role will have the opportunity to grow compensation and responsibility over time. While the Company intends to maintain these employee benefits, it reserves the absolute right to modify, amend or terminate these benefits at any time and for any reason.

Dress code: Because the dress code does vary by position and department, please consult with your hiring manager to confirm your applicable dress code at the time of hire. 

Supervisory: Supervises a team of maintenance technicians. 

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. 

The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms for extended periods of time. The employee is regularly required to push, move, lift or otherwise bear 50+lbs.  Ability to operate a vehicle daily and travel between multiple properties. Applications may include but are not limited to repetitive work using a computer keyboard, mouse and headphones while sitting and/or standing at an assigned work desk area.