Head of Customer Insights & Experience
Bloomingdale's
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be responsible for delivering actionable insights through research and managing feedback programs while collaborating with stakeholders. The ideal candidate has 6–8 years of experience in customer research, proficiency in qualitative and quantitative research, along with strong project management and communication skills. Join us and help shape our customer experience strategies! #J-18808-Ljbffr Bloomingdale's
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Insights & Experience in New York, NY vacancy
- A leading insights platform in the United States seeks a Customer Success Manager to enhance client adoption of its technology. You will be responsible for onboarding, training clients, and supporting sensory testing programs. The ideal candidate will have strong communication...SuggestedRemote jobFlexible hours
- ...About OuterSignal We are building the customer intelligence layer for commerce. Brands know when an order comes in, but they... ...class investor base. The Opportunity OuterSignal is hiring a Head of Customer Experience. This is a senior leadership role with full ownership of...Suggested
Applied Labs, Inc.
New York, NY3 days ago $150k - $170k
...influence the product roadmap and company‑wide strategy; synthesize customer trends, collect product feedback, and find points of friction... ...escalations To thrive in this role, you have: 7+ years experience managing a customer support team in a start‑up or technical environment...SuggestedSelf employmentRemote workFlexible hoursFound
New York, NY2 days ago- The Emergency Nurses Association is seeking a Customer Success Manager to enhance partnerships with hospital teams across the United States... ...managing customer success operations and providing actionable insights derived from data analytics. #J-18808-Ljbffr Emergency Nurses...Suggested
- A leading design consultancy is seeking a Director of Customer Experience to enhance customer retention and improve support operations. The role demands strong experience (7+ years) in customer strategy and the ability to scale support functions. Candidates should have...Suggested
$115k - $140k
Pilot Fiber, based in New York City, is seeking a Customer Experience Manager to lead a team of CX Specialists. This role is key to ensuring smooth customer onboarding and operational excellence. The ideal candidate will have 6+ years of experience in customer-facing roles...- ...inquiries, setting up campaign measurement, and leading training sessions. Candidates should have a Bachelor's degree and 2-5 years of experience in a similar role, with strong skills in Excel and Google Sheets. Competitive salary and benefits provided. #J-18808-Ljbffr...Remote job
$122.9k - $213.4k
...Oman is seeking an Adobe CJA Developer - Experience Staff / Senior to join the Marketing Transformation... .... You will leverage expertise in Adobe Customer Journey Analytics to implement analytics solutions that drive customer insights. Ideal candidates will have a degree in a...$350.88k - $425.18k
Position Summary Lead U.S. Customer Insights & Engagement strategy for engaging healthcare professionals (HCPs) via personal and digital channels. Key Responsibilities Advise U.S. Business Unit SVPs; lead BU-aligned customer insights teams. Partner cross-functionally (Marketing...Flexible hours- ...seeking an Associate Director for US Market Engagement in Vaccines and Infectious Disease. This role focuses on using data-driven insights to shape launch strategies and meet commercial objectives. The successful candidate will collaborate with various teams to optimize...
- ...Consumer Analytics in New York to analyze customer behavior and campaign performance. This role involves delivering actionable insights and collaborating with stakeholders to... ...candidate will have over 5 years of analytics experience, strong SQL skills, and the ability to...
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Customer Experience Full Time US 5 days ago Requisition ID: 1679 Position Summary The Director, Customer Experience Operations is a newly created...Full time
Kipu Health
New York, NY4 days ago - Nielseniq- is seeking an Industry Insights expert in Nutley, New Jersey, to deliver analysis and insights for clients using NIQ tools and data. The candidate should have 2-5 years of experience in the CPG industry, with strong analytical skills and proficiency in Microsoft...
- Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy... ...team focused on delivering high-quality customer support while managing critical... ...teams. The ideal candidate has extensive experience in technical customer support, at least...
- ...technical work to someone else, this is not your role. You’ll lead our US support function and transform it into a modern, AI-first customer experience organization. This is a player‑coach role where you build the team while staying hands‑on with the technical work they do....Night shift
- Point Broadband is seeking a Manager for Residential Customer Support, responsible for leading operations across multiple states. This role focuses on enhancing customer experience, operational performance, and employee engagement, while managing supervisors and frontline...Remote job
- An established industry player is seeking a Client Relationship Manager for its Market Insights team. This role is perfect for someone with a passion for market research and a knack for client management. You will engage with small to mid-sized clients, providing them...
- ...Overview Reporting to the Senior Director of Customer Success, the Senior Manager of Customer... ..., strategic challenges, and operational insights to support informed decision-making and... ...Education, Training & Professional Experience: ~ Bachelor’s Degree in Business Administration...Part timeImmediate startWeekend workAfternoon shift
MetroPlusHealth
New York, NY3 hours ago $102k - $135k
Circana is seeking a Director of Client Sales & Insights for the Wellness, Beauty, and Home Care sectors in New York. The role includes partnering with clients to align Circana’s data and analytics with their business goals, leading the sales process, and delivering actionable...Remote job- Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead and optimize customer feedback initiatives. This role focuses... ..., ensuring effective collaboration to enhance customer experience strategies. Ideal candidates will have 6-8 years of experience...
$250k
The Global Head of Client Experience is a senior leadership role responsible for defining, driving,... ...advanced analytics to gain deeper client insights, predict needs, and personalize... ...progressive experience in client experience, customer service, or operations leadership...Full time- ...facility in New York. This full-time role emphasizes exceptional customer service and management of facility operations, involving... ...ensure client satisfaction. The ideal candidate has leadership experience, a strong client-focused mindset, and at least 2 years in hospitality...Full time
$65k - $75k
Harris Computer is seeking a Manager of Support to lead the Technical Support Team, ensuring a high level of customer satisfaction with the SmartCOP product portfolio. You will manage day-to-day activities, set targets, audit processes, and deliver training programs for...$69.8k - $83k
Nabla is seeking an experienced Industry Insights expert to support clients in making informed business decisions using NIQ data. The... ...impactful insights. Candidates should have 2-5 years of relevant experience and a strong command of analytical tools. Additional benefits...Flexible hours2 days per week$75.04k - $93.8k
...Position Overview: The Customer Success Manager II is responsible for driving long-term... ...stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high... ...retention, and expansion, leveraging data and insights to proactively manage risk and...Work at officeLocal areaFlexible hoursDormont Manufacturing Company
New York, NY1 day ago$95k - $110k
...As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor... ...a strategic recovery plan. Customer Experience & NPS: Drive high customer satisfaction... ...enterprise customer feedback and strategic insights that directly inform roadmap improvements...Work at officeFlexible hoursTrustpilot
New York, NY4 days ago$70k - $85k
...Customer Success Manager Location: New York, NY (On-site) Salary: $70,000-$85,00... ...passionate about delivering exceptional customer experiences and helping clients maximize the value... ...KPIs and provide regular reporting and insights to leadership. Prepare customer...Goodwin Recruiting
New York, NY7 hours ago- ...Role Overview As a Customer Success Manager, you will play a pivotal role in deploying our... ...a new product category and have the experience to be an early-stage customer success professional... ...challenges and offering actionable insights to maximize client outcomes. Act as the...Flexible hours
ALICE Technologies Inc.
New York, NY12 hours ago - ...generate proposals, and extract insights from their data. Outmarket AI... ...scale, we are looking for a Customer Success Manager who is... ...will report directly to the Head of Client Relationships and will... ...work environment Strong Plus Experience working at an insurance broker...Remote work
Outmarket AI
New York, NY12 hours ago - ...Customer Success Manager Axiom Cloud is transforming how the world’s cooling systems are... ...candidate will have at least 3‑5 years of experience in customer‑facing roles and proven... ...retention and expansion targets. Share customer insights and feedback with Product Management for...Contract workRemote work
Axiom Cloud
New York, NY12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Insights & Experience. Be the first to apply!
Related searches
- head of customer experience New York, NY
- director of customer experience New York, NY
- customer liaison New York, NY
- customer insights analyst New York, NY
- work from home customer New York, NY
- customer retention New York, NY
- customer engineer New York, NY
- customer satisfaction New York, NY
- customer marketing New York, NY
- customer project program manager New York, NY