Head of Customer Insights & Experience
Bloomingdale's
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be responsible for delivering actionable insights through research and managing feedback programs while collaborating with stakeholders. The ideal candidate has 6–8 years of experience in customer research, proficiency in qualitative and quantitative research, along with strong project management and communication skills. Join us and help shape our customer experience strategies! #J-18808-Ljbffr Bloomingdale's
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