Head of Customer Insights & Experience
Bloomingdale's
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be responsible for delivering actionable insights through research and managing feedback programs while collaborating with stakeholders. The ideal candidate has 6–8 years of experience in customer research, proficiency in qualitative and quantitative research, along with strong project management and communication skills. Join us and help shape our customer experience strategies! #J-18808-Ljbffr Bloomingdale's
- ...and Canada alone! Make a difference, come join the team!What’s the role?Lead the end-to-end customer experience strategy across all customer touchpoints, ensuring customer insights, journey optimization, and satisfaction drive business growth, strengthen customer loyalty...SuggestedLocal area
- ...We are seeking a seasoned Head of Customer Experience to lead a high-impact, embedded customer experience (CX) program within a Fortune 500 company... ...ownership , with a strong focus on turning customer insights into measurable business impact. Key Responsibilities Own...Suggested
- ...backend systems to crafting intuitive user experiences, we are pushing boundaries every day.... ...a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote... ...partnering cross-functionally to embed customer insights into decisions across the organization....SuggestedTemporary workRemote workFlexible hours
- ...relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight—not guesswork—to guide decisions. When... ...looking for a seasoned Director of Customer Experience — an experienced operator who owns the full client...SuggestedWork at officeLocal areaFlexible hours
- ...ForceBrands in New York, NY is seeking a Director of Customer Insights to build the function from the ground up and serve as the voice of the customer across Product, Marketing, Operations, and Innovation. You will design and run qualitative and quantitative research programs...Suggested
$180k - $215k
...Corporate + We have an opening for a Director Customer Relations position + **Location:** New... ...world to make food choices and use food experiences to develop more sustainable lifestyles... ...colleagues, shares own knowledge and insight and displays a high level of energy and...Local areaRemote workMonday to FridayFlexible hours$170k - $190k
...Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive... ...to uncover root causes — not just symptoms — and turn those insights into tangible, scalable improvements Connect volume forecasts...Full timeWork at officeWork from homeFlexible hours$120k - $160k
...critical detection challenges for enterprise customers across sectors. Role Summary As our... ...goals Deliver customized reports and insights demonstrating the impact of our solutions... ...least a Bachelors Degree 2+ years of experience in customer success, account management,...Full timeContract work$114.3k - $205.7k
...Job Description Role Overview As a Customer Success Manager (CSM) at Strategy, you will... ...opportunities, providing account health insights and adoption data that inform commercial... ...discipline (or equivalent practical experience) required. Hands-on experience with cloud...Full timeWork at officeShift work- ...vacuum. It happens through partnership, insight, and the ability to turn complexity into... ...transformation goals to measurable results. With customers spanning industries and continents, we... ...teams to deliver an excellent customer experience. You will own renewals and expansion...Full timeLocal areaFlexible hours2 days per week3 days per week
$75k - $95k
...upsell and cross-sell activity grounded in data and performance insights Campaign & deal management Own end-to-end campaign delivery... ...campaigns across CTV, online video, and/or display Experience with PMP deal management, SSP platforms, and programmatic deal...Full time- ...TX 77040 Position Type: Full Time Job Shift: Day DIRECTOR OF CUSTOMER EXPERIENCE Classification and Pay Hourly Non-Exempt Reports to Administrator... ..., staff, or other concerns to the appropriate department head Report all incidents, accidents, unsafe situations, and concerns...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startMonday to FridayShift workWeekend work
- ...dynamic software solutions provider is seeking a Director of Customer Marketing Expansion & Advocacy to drive the company's customer... ...advocacy initiatives. Ideal candidates will have 12+ years of experience in customer marketing, a successful record of managing expansion...Remote workFlexible hours
- ...Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business. The...
$137.3k - $180.5k
...At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-... ...headquarters in Downtown Manhattan. WHAT WE DO The Rockstar Games Customer Experience Team focuses on enhancing the relationship between...Full timeWork at office$75k - $90k
...functional teams to create seamless referral experiences and maximize partner engagement. By... ...Collect partner feedback and translate insights into operational improvements. Maintain... ...with experience managing partnerships, customer success programs, or strategic accounts....Work at officeRemote work$65k - $95k
...next steps. Our partner is looking for a Customer Success Manager based in United States.... ...combines relationship management, data-driven insights, and strategic problem-solving to... ...product improvements and deliver exceptional experiences. The ideal candidate enjoys working...Remote work$128k - $145k
...Serve as the voice of the client internally by bringing insights to enhance product development and program marketing... ...forward. We’re looking for you to bring: 7+ years of experience in account management, customer success, or client services role in digital health,...Full timeContract workWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week$26 - $28 per hour
...Customer Success Manager – PetDesk | Remote (US) PetDesk is seeking a Customer Success Manager (CSM) to own the post-sales experience for veterinary practices. This full-time, remote role offers... ...health signals, and product usage insights to identify risk and growth...Hourly payFull timeRemote work$110k - $140k
...data to unlock unprecedented insight into human health and disease... ...raising the bar on how we serve customers Salary: $110,000 – $140,000 +... ...conversation than a head of ops, and you can tell the... ...you don’t understand yet. CS experience: 3–6 years owning accounts end...Remote workWork from homeHome officeVisa sponsorshipFlexible hoursShift work$120k - $135k
...revenue through enhancing clients' workflows. Customer Success will be a newly created function... ...and introduce performance data driven insights to our clients Leverage existing... ...account management or Customer Success experience (Capital Markets, B2B Sales or Business...Summer workLocal areaFlexible hours- ...unique opportunity to strengthen customer relationships and leverage... ...Work directly with the CEO, Head of Business Operations, and Head... ..., enhancing their overall experience. Who You Are Experience... ...performance data into executive-level insights and strategic action plans...Work at officeRemote work
- ...organisational culture, engagement and employee experience. About Us: Year13 is an Australian... .... Role Overview: As the first US-based Customer Success Manager at Year13, you will be... ...community knowledge in a new way. Experts add insights directly into each article, started with...Full timeRemote workShift work
- ...United States. We’re looking for a Senior Customer Success Manager to join our small but... ...listener and thinker, and can explain platform insights and data in plain language that... ...deliver against our value promise Prior experience 5+ years of B2B SaaS experience in Customer...Remote workShift work
$80k - $90k
...candidate evaluations. About The Role The Customer Success Manager engages, retains, and... ...that drive expansion Provides internal insights and advocate for product enhancements that... ...account management or customer success experience in the SaaS industry, preferably in the...Work experience placementRemote work- ...organizations, Tiger accelerates real-time insights, drives intelligent applications, and... ..., flexibility, and simplicity. Help our customers adopt faster, grow faster, and stay longer... ...be a great fit if you: Have 2+ years of experience as a Customer Success Manager in a...Remote workFlexible hours
- ...We are seeking a dynamic, technical, customer-obsessed professional to lead our efforts... ...: Lead smooth and impactful onboarding experiences that set customers up for long-term success... ...product development and business strategy. Insights and Reporting : Maintain a customer...
$86k - $106.25k
...external validation of net savings for customers. We have raised capital from prominent... ...executives and business leaders including insightful, data‑based recommendations.... ...enhance processes and elevate the patient experience. Participate in ongoing weekly team meetings...Full timeContract workRemote workSleeping nights$75k - $100k
...Customer Success Manager New York, New York, United States Are you passionate about being... ...customers to deliver an exceptional customer experience and ensure they get the most value out... ...clearly and translate data into insights Have self-driven, entrepreneurial spirit...Worldwide- ...Overview Customer Success Manager - Media and Ad Ops Location: Remote About Us: We’re a... ...ad tech company building innovative, ad experiences that help brands reach targeted audiences... ...performance together with sales, and deliver insights and recommendations Collaborate with...Remote workFlexible hours
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