Head of Customer Insights & Experience
Bloomingdale's
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be responsible for delivering actionable insights through research and managing feedback programs while collaborating with stakeholders. The ideal candidate has 6–8 years of experience in customer research, proficiency in qualitative and quantitative research, along with strong project management and communication skills. Join us and help shape our customer experience strategies! #J-18808-Ljbffr Bloomingdale's
- A leading educational technology company is seeking a Customer Success Manager to oversee a high-volume portfolio, focusing on renewals... ...include executing engagement strategies and using data-driven insights to enhance customer outcomes. This position offers the opportunity...Suggested
- A leading insights platform in the United States seeks a Customer Success Manager to enhance client adoption of its technology. You will be responsible for onboarding, training clients, and supporting sensory testing programs. The ideal candidate will have strong communication...SuggestedRemote jobFlexible hours
- ...relationships. This full-time position requires 5+ years of law firm experience, exemplary communication skills, and strong project management... ...feedback programs, and collaborating with various internal departments to ensure service excellence. #J-18808-Ljbffr Insight GlobalSuggestedFull time
- ...initiatives, and execute effectively. You will work cross-functionally to support revenue growth and enhance customer experiences by leveraging data and insights. Key responsibilities include end-to-end analysis of business models, building dashboards, and improving...Suggested
- A leading design consultancy is seeking a Director of Customer Experience to enhance customer retention and improve support operations. The role demands strong experience (7+ years) in customer strategy and the ability to scale support functions. Candidates should have...Suggested
$80.3k
...for an Associate Client Manager to add to our Beauty Industry Insights team. This is a client-facing position and requires... .... Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field...Local areaFlexible hours$80.3k
...for an Associate Client Manager to add to our Beauty Industry Insights team. This is a client-facing position and requires being... .... Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field...Local areaFlexible hours$105k - $165.38k
Eyefinity, Inc. is seeking a seasoned professional to drive insights and enhance the customer experience in their Global Eyewear and Software business. You will integrate data analytics and market trends to shape strategies, improve operational efficiency, and support...$90k - $95k
...based in New York City, is seeking an Associate Manager for Customer Strategy & Insights. This role will be key in translating data into... ...Candidates must have a bachelor's degree, 3-6 years of relevant experience, and strong skills in data analysis. The company offers a...- ...inquiries, setting up campaign measurement, and leading training sessions. Candidates should have a Bachelor's degree and 2-5 years of experience in a similar role, with strong skills in Excel and Google Sheets. Competitive salary and benefits provided. #J-18808-Ljbffr...Remote job
$122.9k - $213.4k
...Oman is seeking an Adobe CJA Developer - Experience Staff / Senior to join the Marketing Transformation... .... You will leverage expertise in Adobe Customer Journey Analytics to implement analytics solutions that drive customer insights. Ideal candidates will have a degree in a...$170k - $200k
...City. This role is vital in gathering and analyzing customer feedback to enhance product offerings across... ...teams, utilizing your extensive market research experience and data analysis skills to drive actionable insights and influence strategy. This in-office position offers...Work at office- ...Consumer Analytics in New York to analyze customer behavior and campaign performance. This role involves delivering actionable insights and collaborating with stakeholders to... ...candidate will have over 5 years of analytics experience, strong SQL skills, and the ability to...
- The Director - Head of Travel Partnerships, Customer Experience & AI is a senior leadership role accountable for defining and executing the end-to-end travel strategy, including strategic partner management, customer experience ownership, customer servicing and AI-driven...
$231k - $254k
Jobgether is seeking a Regional Insights and Engagement Director for Lung in the Central Rockies region of the United States. This leadership... ...cancer care. The ideal candidate will have over 10 years of experience in oncology, offering a salary range of $231,000 to $254,000...Remote job$231k - $254k
...We are currently looking for a Regional Insights and Engagement Director, Lung, Central Rockies... ...to align commercialization efforts and customer engagement strategies. Provide expert-... .... Minimum 10 years of relevant experience in oncology, pharmaceutical marketing, field...Work at officeRemote work$250k
...highly strategic Managing Director to serve as the Global Head of Client Experience. This leader will be responsible for defining, architecting... ...the integration of cutting‑edge technology to ensure insights, bespoke content, superior servicing, and proactive advice...$70k - $100k
...General Merchandise sector. This role requires a blend of strategic insight, consultative sales, and data fluency to enhance client... ...measurable business outcomes. The ideal candidate has 3-5 years of experience, preferably with Unify+, and a proven track record in leading...Remote work- An established industry player is seeking a Client Relationship Manager for its Market Insights team. This role is perfect for someone with a passion for market research and a knack for client management. You will engage with small to mid-sized clients, providing them...
$136k - $144k
...analytics lead for OEM clients, applying advanced techniques to enhance vehicle quality and customer satisfaction. Qualified candidates should possess 2-5 years of relevant experience and strong analytical skills, along with proficiency in Excel, PowerPoint, and...Remote job$65k - $75k
Harris Computer is seeking a Manager of Support to lead the Technical Support Team, ensuring a high level of customer satisfaction with the SmartCOP product portfolio. You will manage day-to-day activities, set targets, audit processes, and deliver training programs for...$110k - $130k
...Pay Range $110,000–$130,000, based on experience About the Role This is not a multi... ...develop Store Managers with a focus on sales, customer experience, and retention. Own the full... ..., translating performance data into insights, aligning on strategy, and leading...Remote workFlexible hours3 days per week- Summary The Director of Client Experience leads and elevates the client experience across The Landmark flagship, ensuring every touchpoint... ...to ensure operational excellence. Monitor client feedback and insights to continuously improve service delivery and loyalty....Flexible hoursAfternoon shift
$140k - $160k
...Fyxer, we're not building a traditional Customer Success team - we're building a high-leverage... ...Leadership Translate customer insights into product feedback and roadmap... ...revenue (renewals + expansion) ~ Enterprise experience - you've navigated complex orgs, long...Work at officeRemote workFlexible hours$90k - $110k
...Sr. Customer Success Manager Conductor is the leading enterprise AEO platform. Today'... ...base and in customer campaigns. Provide insight with respect to the availability and... ...Development to ensure the best possible experience for our customers. Create compelling...Work experience placementLocal area- ...Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies... ...re looking for a mission-driven, senior Customer Success Manager to join our Commercial... ...who: Has a minimum of 5 years experience in North America, working with large...Temporary workWork at officeWorldwide3 days per week
$75k - $95k
...before they launch. By combining trusted insight with expert guidance, Later removes... ...cross-functional influence. It is not a customer support or campaigns execution role.... ...standard of care. What You Bring Experience managing revenue-bearing relationships...Permanent employmentLocal areaImmediate startRemote workShift work$96k - $128k
...About the job Customer Success Manager Customer Success Manager Remote (U.S.... ...into actionable enhancements and roadmap insights Collaborate cross-functionally with Sales... ...internal efficiency and customer experience Identify expansion opportunities through...Permanent employmentFull timeRemote work- ...We are looking for a mission-driven Customer Success Manager to help make our customer... ...loop that brings fresh and non-obvious insights from the field into our offices. You'll... ...Who You Are You have 4+ years of experience in strategy consulting or in client-facing...
$120k - $135k
...talents and strengths as a Customer Success Manager for the Investor... .... Reporting to the Head of Business Development, the... ..., ensuring a seamless client experience, quick time-to-value, and... ...markets to provide meaningful insights - not just software support -...Temporary workWork at officeWork from homeWorldwideFlexible hours3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Insights & Experience. Be the first to apply!
- head of customer experience New York, NY
- director of customer experience New York, NY
- work from home customer New York, NY
- customer retention New York, NY
- customer engineer New York, NY
- customer satisfaction New York, NY
- customer marketing New York, NY
- customer insights analyst New York, NY
- customer project program manager New York, NY
- customer liaison New York, NY


