Parts Counterperson

Job Description

Job Description

Parts Counterperson

Acura of Highland Park , part of Murgado Automotive Group , is hiring an experienced Parts Counterperson to support our customers, wholesale accounts, and service technicians. This role is ideal for someone with automotive parts knowledge, strong customer service skills, and the ability to stay organized in a fast-paced dealership environment.

• Job type: Full-time
• Location: Highland Park, IL
• Work setting: On-site automotive dealership
• Pay: Competitive pay with performance-based bonus opportunities
• Schedule: Dealership schedule; availability may include weekdays and Saturdays

• Assist retail and wholesale customers with automotive parts requests in a friendly, professional manner.
• Provide accurate information on parts pricing, availability, ordering, and delivery timelines.
• Support service technicians by locating and supplying the correct parts for vehicle repairs.
• Receive, organize, and maintain parts inventory while keeping storage areas clean and efficient.
• Process transactions accurately, including invoicing, payments, and related paperwork.
• Order parts from suppliers and help maintain inventory levels to meet customer and service department demand.
• Use parts catalogs and dealership systems to identify, source, and track parts.
• Partner with the Parts Manager and team members to support department goals and customer satisfaction.

• Previous automotive parts experience, preferably in a dealership parts department.
• Familiarity with Acura parts, OEM parts, parts catalogs, and ordering systems is a plus.
• Strong communication and customer service skills.
• Ability to multitask, stay organized, and work accurately in a fast-paced environment.
• Basic computer skills for inventory management, invoicing, and order tracking.
• Detail-oriented approach to inventory accuracy and customer follow-up.
• Positive attitude and ability to work well with customers, technicians, and team members.
• Valid driver’s license with a clean driving record.

• Competitive pay with performance-based bonus opportunities.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Employee discounts on vehicle purchases and services.
• Career growth opportunities within Murgado Automotive Group .
• Training and development to expand your automotive parts knowledge.

At Acura of Highland Park , you’ll be part of a professional dealership team that values accuracy, teamwork, and excellent customer service. As part of Murgado Automotive Group , we offer a supportive environment where motivated team members can build long-term careers in the automotive industry.

If you have automotive parts experience and enjoy helping customers and technicians find the right solutions, we encourage you to apply for the Parts Counterperson position with Acura of Highland Park .

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.