Manager of Social Services and Care Coordination

Location: Brooklyn, NY (Fully In-Person)

Compensation: $90,000–$110,000+ annually, commensurate with experience

LaSante Health Center is a growing Federally Qualified Health Center serving underserved and vulnerable communities in Brooklyn. Our Behavioral Health Department provides comprehensive mental health services including psychotherapy, psychiatry, case management, and care coordination. We are committed to removing barriers to care and addressing the social determinants of health that impact our patients’ well-being.

Position Overview:

We are seeking an experienced and motivated leader to oversee and support our expanding Social Services and Care Coordination Department within Behavioral Health.

This is a unique opportunity for someone who is passionate about helping patients navigate challenges related to housing, food insecurity, benefits access, transportation, community resources, healthcare, and other social needs while supporting the infrastructure necessary for a rapidly growing program.

The ideal candidate is both a strategic thinker and hands-on leader who can supervise staff, strengthen community partnerships, monitor departmental performance, and help ensure positive outcomes for the patients we serve.

Responsibilities:

• Leadership & Program Oversight

Oversee the ongoing growth and operations of the Behavioral Health Social Services Department

Support implementation of workflows, policies, procedures, and best practices

Monitor departmental goals, metrics, and outcomes and provide leadership with performance insights

Collaborate with clinical and administrative leadership to integrate social services into patient care

• Staff Supervision

Supervise case managers, and care coordinators

Provide coaching, training, and ongoing professional development

Monitor productivity, documentation, and service quality

• Patient Support & Care Coordination

Ensure patients are connected to appropriate community resources and support services

Oversee referrals related to housing, food assistance, transportation, financial assistance, legal services, and other social needs

Support complex cases requiring multidisciplinary coordination

• Community Partnerships

Develop relationships with community-based organizations and service providers

Build referral pathways and resource networks

Identify opportunities to expand services and improve patient access

• Quality & Compliance

Ensure compliance with all applicable regulations and program requirements

Monitor program performance and identify opportunities for improvement

Participate in quality improvement initiatives and reporting activities

Qualifications:

• Required:

LMSW, LCSW, or related behavioral health/social services degree

Minimum 3 years of case management experience

Minimum 3 years of supervisory or leadership experience

Experience working with Medicaid populations and underserved communities

Strong knowledge of community resources, benefits programs, and social service systems

Excellent organizational, communication, and leadership skills

• Preferred:

Experience in Behavioral Health, Community Mental Health, FQHCs, OMH programs, Health Homes, or Social Care Networks

Experience supporting program operations, workflows, or service delivery initiatives

Experience supervising multidisciplinary teams

What We Offer:

Competitive salary

Health insurance benefits

Paid time off

Collaborative leadership environment

Opportunity to help shape a growing department

Mission-driven work serving underserved communities

If you are passionate about addressing social determinants of health and want the opportunity to make a meaningful impact on the lives of patients and families, we encourage you to apply.