Associate Account Manager

Job Description

Job Description

CenterPoint creates outstanding exhibits, events, and branded environments that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients. Our full-service approach enables us to provide turn-key trade show, event, and branded environment solutions, partnering with our clients to achieve superior results.

Company Values: People are our Center! At CenterPoint, our foundation is built on the values of quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace.

We are seeking a dynamic Associate Account Manager to join our team in the fast-paced trade show industry. In this role, you will play a pivotal role in supporting the Senior Account Manager in coordinating all aspects of our client's trade show participation.

Key Responsibilities:

• Work closely with internal departments to manage all aspects of a client's trade show participation; make sure projects are on track and that deadlines are being met.
• Research and review show service manuals, rules, and regulations for tradeshows and events to ensure a smooth and compliant event experience.
• Prepare and complete 'show service' orders for client events. This includes interacting with third party vendors as necessary to meet client needs and objectives as well as soliciting and reviewing bids for various services.
• Prepare, organize and distribute pertinent information and documents related to client projects (e.g. timelines, schedules, purchasing orders, estimates, invoices, etc.).
• Act as a liaison between clients and internal departments as well as outside vendors. This includes addressing issues or delays in a project as well as communicating client feedback.
• Track and reconcile individual expenses for each project.
• Develop working knowledge of clients' exhibit assets as well as their yearly trade show and event schedules.
• Utilize knowledge of clients' exhibit assets and schedules to independently execute recurring projects that have minimal changes.
• Collaborate with the Warehouse team to manage and document client product inventory for shows and events as needed.
• Interact with clients and provide day to day support as needed.
• Work independently and with little supervision at times.
• Model and promote company core values – Individuals, Service, Excellence, Integrity, Accountability, Teamwork, Innovation – across all interactions and work activities.
• Perform other duties as assigned.

Required Skills/Abilities:

• Strong written and verbal communication skills with a commitment to exceptional customer service.
• Detail oriented with excellent organizational skills and the ability to manage multiple projects simultaneously. The ability to follow through and meet deadlines is a must.
• Proactive and able to problem solve and work independently.
• Proficient in Microsoft Suite and other internal software/systems.
• Ability to manage a project budget, ensuring costs stay within the approved estimate.
• Ability to make decisions independently and with initiative.
• Anticipate obstacles and have a sense of urgency.
• Travel to client tradeshow/events required with ability to work extended hours and weekends when necessary.

Education and Experience:

• Bachelor's degree in Business, Hospitality, Communications, or related field or relative experience.
• A minimum of 3-5 years of account management/project management experience.
• Prior experience in trade show or event management is a plus.

At CenterPoint, we celebrate workplace diversity and maintain an environment of mutual respect. We are dedicated to being an equal-opportunity employer, promoting diversity and inclusion. Our comprehensive benefits cater to various life circumstances and needs, prioritizing our team members' well-being and personal growth. We provide ample career development opportunities and encourage a harmonious work-life balance for holistic success. All benefits are subject to eligibility requirements.

Equal Opportunity Employer: We invite applications from candidates of all backgrounds and experiences. Our employment decisions are based on job requirements and individual qualifications, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or other legally protected statuses. We ensure an inclusive hiring experience and accommodate applicants who require reasonable accommodations under applicable laws.

To join our team and contribute to crafting exceptional experiences that resonate with clients and drive success, please submit your application. Please reach out to View email address on us.fitly.work with any questions.

 

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) Employer Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account/Flexible Spending Account
• Life Insurance
• Short/Long Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Vacation Time
• Sick Time
• Paid Time Off
• Paid Holidays

Work Location: In person: 375 Rivertown Drive, Woodbury MN 55125