Patient Services Specialist / PCA - Float

Schedule Monday — Friday Flexible 7:00am‑5:00pm with rotating Saturdays 8am‑12pm. Essential Job Duties and Responsibilities Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service. Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc. Complete patient admission process accurately and efficiently. Provide and explain exam prep to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians. Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules. Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested. Scan documents accurately. Ensure that incoming faxes are delivered and/or acted on immediately. Maintain records of all outside reads; ensure that results are communicated on time. Stock and prepare radiologic rooms; and assist the patient on and off the exam table. Weekend hours required on rotating schedule. Knowledge, Skills and Abilities Ability to multi-task and function in a fast paced, high volume environment is a must. Basic knowledge of anatomy and medical terminology. Ability to assist patients on and off exam tables. Educational Requirements High school diploma or general education degree (GED). Graduate of Medical Office Assistant Program preferred. Minimum 1‑2 years related experience and/or training; or equivalent combination of education and experience. Benefits Medical and Prescription Drug Coverage Vision Coverage Health Savings Account (HSA) with Matching Employer Contribution Generous Paid Time Off (PTO) Paid Holidays 401(k) Plan with Employer Contribution Basic Life and Accident Insurance Advanced Radiology is an Equal Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees. #J-18808-Ljbffr Advanced Radiology Consultants