Outside Sales Account Manager

Outside Sales Account Manager

Build relationships. Grow your business. Create solutions customers love.

Crutchfield is looking for an Outside Sales Account Manager to grow our residential and commercial A/V business throughout the Charlottesville and Harrisonburg markets. This is a relationship-driven sales role for someone who enjoys finding new opportunities, developing a strong book of business, and helping customers find the right solution. You'll prospect for new business, build relationships with customers and local professionals, design custom A/V solutions, and manage opportunities from the first conversation through installation and follow-up. You'll have the independence to develop your market while being backed by the Crutchfield name and a team of installation, project management, sales, and support professionals.

What You'll Do

• Proactively develop new business through prospecting, referrals, networking, cold outreach, and in-person visits.
• Build relationships with homeowners, builders, contractors, architects, businesses, schools, houses of worship, and other organizations.
• Identify customer needs and design residential and commercial audio/video solutions that meet their goals and budget.
• Build and manage a healthy pipeline of opportunities while consistently working toward revenue goals.
• Prepare proposals, demonstrate solutions, present recommendations, and close business.
• Grow relationships with existing customers to generate repeat business and referrals.
• Guide clients through the sales and installation process, providing responsive follow-up and post-sale support.
• Collaborate closely with installation teams, project managers, and support staff to deliver a smooth customer experience from beginning to end.
• Maintain accurate records of leads, opportunities, client interactions, and follow-up.
• Stay current on A/V products, system capabilities, and installation practices.
• Share outside-sales knowledge and best practices with our retail sales teams and leadership.

What We're Looking For

We're looking for someone who knows how to build relationships, create opportunities, and turn those opportunities into business. You should have: Strong sales, business-development, and relationship-building skills. Confidence prospecting for new business and developing your own customer base. The ability to understand customer needs, recommend solutions, and ask for the business. Strong verbal and written communication skills. Excellent organization and follow-through. The ability to work independently and manage multiple opportunities at different stages of the sales process. The ability to learn and become proficient with quoting, proposal, and customer-management tools. A valid driver's license and acceptable driving record. A/V experience is a plus. Experience with residential or commercial A/V, custom installation, technology, construction, or a related industry can help you hit the ground running, but we're also interested in strong sales professionals who can learn the technical side of the business.

Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening, overtime, or weekend work based on customer and project needs.

Compensation

During training, the pay rate is $24.56 per hour. After successfully completing training, compensation transitions to a base pay of $17.30 per hour plus 4% commission on all goods and services sold. Newer Outside Sales Account Managers can typically expect annual earnings of $60,000 to $70,000 as they establish their customer base and develop in the role. Because commission is uncapped, successful Account Managers have the opportunity to increase their earnings as they grow their business.

Why Crutchfield? Crutchfield is a nationally recognized consumer electronics retailer with deep roots in Virginia. We're family-owned, customer-focused, and passionate about helping people find the right technology. For the fourth year in a row, we've been recognized as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group. This role gives you the opportunity to build business locally while representing an established brand and working alongside experienced sales, installation, and support teams. Benefits This full-time position includes a comprehensive benefits package, including: Health insurance plan options Dental and vision insurance 401(k) retirement plan Wellness program Tuition reimbursement Short- and long-term disability insurance options Employer-paid life insurance Voluntary life insurance options for employees, spouses, and children FSA and HSA options Employee discounts on the products we sell

Crutchfield is an equal opportunity employer, and we welcome application from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status, or age.