Coordinator - Regional Training & Compliance

Regional Training & Compliance Coordinator, Airport Customer Service

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need saving them money along the way.

Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too:

Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a 'Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

The Regional Training & Compliance Coordinator, Airport Customer Service (ACS) is responsible for monitoring and driving improved compliance with regulatory requirements, company policies and procedures, required training and enhancing the customer experience.

Essential Functions

• Provide support and guidance to station leadership for maintaining accurate training and compliance records.
• Perform station audits to ensure compliance with Federal Aviation Regulations (FARs), government regulations (DOT, NTSB), and company policies, procedures, and processes.
• Communicate regularly with station leadership on compliance concerns or opportunities.
• Provide training and guidance to employees while conducting audits
• Share audit results with applicable directors and managers.
• Complete post-audit analytical reports.
• Identify potential compliance risks and develop mitigation strategies.
• Support new station openings and conversions.

Other Functions

• Support Airport Customer Service initiatives

Qualifications

• Bachelor's degree or equivalent experience.
• Previous airline experience required.
• At least 2 years of corporate training, auditing, or equivalent analytical experience required.
• Strong analytical and problem-solving skills.
• Experience with Navitaire, Net Tracer, DocuNet, Schoox or similar platforms.
• Excellent attention to detail for reporting and analysis
• Ability to work collaboratively with other departments, partners, and staff.

Knowledge, Skills and Abilities

• Strong oral, written and presentation communication skills.
• Excellent analytical and quantitative skills.
• High degree of accuracy and attention to detail.
• Ability to determine assignment prioritization.
• Able to efficiently summarize analytic approaches and present insights and actions to management.
• Extensive knowledge of Microsoft Products.

Equipment Operated

Competency and comprehensive knowledge of PC, scanner, digital camera, video camera and general office equipment.

Work Environment

Office and outside activities to include inclement weather.

Travel is required 75% of the time.

Physical Effort

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

None

Salary: $46,715 - $62,006

Please note this role has a closing date of on or before 4/20/26 midnight MST

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.