PEOPLE OPERATIONS PARTNER

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

The People Operations Partner serves as a strategic advisor and trusted thought partner to leaders and employees, translating business strategy into people strategies that strengthen organizational performance, leadership effectiveness, and employee experience. This role partners closely with leaders to anticipate workforce needs, navigate change, and align talent, culture, and organizational priorities with OCHIN's mission, values, and long-term objectives.

Essential Functions

• Serves as a strategic People & Culture partner, developing a deep understanding of business priorities and workforce dynamics to align people strategies, programs, and solutions with organizational objectives.
• Provides leaders with forward looking insights, workforce analysis, and strategic guidance to support decision making, organizational effectiveness, talent planning, and business performance.
• Partners with leaders to anticipate and address workforce challenges, including organizational design, change management, employee engagement, retention, succession planning, and team effectiveness.
• Acts as a trusted advisor and coach to leaders and employees on performance management, employee relations, workplace concerns, leadership effectiveness, and culture, balancing business outcomes with employee experience and risk mitigation.
• Leads and supports strategic initiatives and business critical projects, ensuring people and culture considerations are integrated into planning, implementation, and outcomes.
• Uses workforce data, trends, and organizational insights to identify opportunities, risks, and emerging needs, recommending proactive solutions that strengthen engagement, retention, inclusion, and organizational capability.
• Partners across People & Culture Centers of Excellence to ensure integrated delivery of talent, learning, total rewards, organizational development, and employee experience strategies.
• Ensures compliance with employment laws, regulations, and organizational policies while maintaining awareness of evolving legislative and workforce trends that may impact OCHIN.
• Champions continuous improvement by introducing innovative practices, tools, and approaches that enhance organizational agility, leadership capability, employee growth, and business effectiveness.
• Builds trusted relationships across the organization, fostering collaboration, accountability, and a culture of high performance aligned with OCHIN's mission and values.
• Performs other duties as assigned.

• Bachelor's or equivalent relevant combination of education and experience in Human Resources, Business, or related field preferred.
• Minimum of 2 years of experience working in multiple People and Culture disciplines, including compensation practices, organizational design, employee relations, performance management, and federal and state respective laws preferred.
• HRIS experience preferred.
• Professional People and Culture Certification (SHRM/HRCI) preferred.
• Ability to build effective relationships at all levels of the organization.
• Ability to collect and analyze data, draw reliable conclusions, and recommend operational improvements.
• Experience implementing HR initiatives and delivering results in a changing, growing business environment.
• Ability to self-manage and work independently, as well as in a team environment.
• Strong verbal and written communication skills that support collaboration and build trust.
• Experience working in a growing, multistate organization, with the flexibility to occasionally support business needs outside standard hours across time zones.
• Strong coaching and influencing skills, with the ability to guide leaders through complex situations.
• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

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