General Storeroom Lead Clerk

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

What We're Looking For :

We are seeking a detail‑driven and operationally minded Storeroom Lead Clerk to oversee daily receiving and storeroom activities while ensuring strict adherence to established procedures. This role is responsible for maintaining accurate inventory controls, proper storage and stock rotation, and secure handling of materials and accounting records. The ideal candidate brings strong organizational skills and a commitment to operational excellence that supports Loews Hotels' high standards.

Who You Are :

• Inventory and Product Knowledgeable - You possess a thorough understanding of meat, produce, and grocery specifications, including standard grading classifications.

• Operations ‑ Focused - You understand storeroom equipment, inventory procedures, and proper storage and sanitation practices.

• Physically Capable - You are able to stand, stoop, bend repeatedly, lift up to 50 pounds, and push carts weighing up to 200 pounds.

• Technically Comfortable - You have working knowledge of inventory control systems and computer software including Word and Excel.

• Flexible and Communicative - You communicate effectively, stay organized, and are able to work a flexible schedule including weekends and holidays.

• Veterans and military spouses encouraged to apply.

What You'll Do :

Storeroom & Receiving Operations

• Oversee receiving and storeroom activities to ensure compliance with approved procedures and secure handling of all materials.

• Ensure proper receipt, date tagging, storage, rotation, and issuance of all materials and supplies to prevent waste or deterioration.

• Monitor inventory par levels and notify department managers when reorder points are reached.

• Follow and enforce established requisition procedures and ensure accurate quantities for all items issued.

Inventory Control & Reporting

• Prepare and ensure accurate, timely completion of computerized reports including Open Purchase Orders, Unbilled Receiving, and Doc Link workflow.

• Prepare month‑end reports for the Director of Finance.

• Oversee monthly, quarterly, and annual inventories to maintain accurate inventory levels.

• Maintain organized purchase order, receiving, and inventory documentation files.

Compliance, Quality & Vendor Coordination

• Ensure adherence to all Loews Hotels policies, guidelines, and procedures related to storeroom, receiving, sanitation, and security.

• Notify Procurement and property leadership of receiving discrepancies to facilitate credits or replacement of damaged or incorrect goods.

• Ensure accurate transmittal of beverage receiving documentation and prepare inter‑property transfers of bottled water as required.

Shipping, Data & Records Management

• Coordinate receipt, storage, tracking, and delivery of packages via common carriers.

• Prepare shipping documents and coordinate carrier pick‑ups with Procurement.

• Organize, store, and monitor accounting data, including boxing, filing, destruction schedules, and off‑site file retrieval.

• Coordinate with Accounting to maintain records of stored data, storage locations, and file movement logs.

Operational Support

• Maintain storeroom cleanliness and ensure safe, organized storage environments.

• Attend required departmental and hotel meetings to stay current on operational updates.

• Perform additional duties as assigned in support of storeroom, receiving, and accounting operations.

Other Responsibilities

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• Three (3) to five (5) years of prior experience in hotel receiving and/or warehousing operations preferred.

• Demonstrated experience managing receiving, inventory control, and storeroom operations.

• Strong organizational, documentation, and communication skills.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.