Ace District Manager

District Manager

The District Manager (DM) position is primarily responsible for the development of long-range, annual, and short-term performance plans at store level. The DM is to lead, direct, and manage the successful execution of plans and the achievement of results for assigned stores according to company policy while ensuring continuity in operational practices in all assigned stores. The DM plays an instrumental role in developing strong management teams and individuals and supporting via mentoring, coaching, training, and advising. The duties of this position are to be performed while demonstrating and reinforcing all of Greer's core values and mission.

Essential Duties and Responsibilities

• Lead the strategic execution of day-to-day retail operations across multiple functions for all assigned ACE stores
• Understand current and future brand direction and develop retail operations strategies and solutions that align to and support it
• Proactively integrate the Corporate and Field teams in the development and execution of retail operations strategies and solutions to meet/exceed budgeted financials.
• Effectively attract, retain and develop a unified team that delivers exceptional service to internal customers and positively impacts business results
• Active in the on-boarding process for new management staff as needed
• Identify and develop existing associates to prepare a "bench" of future leaders for store management
• Directly responsible for the practice, education, and execution of the "Essential Leadership Skills Series" for store manager role
• Provide regularly scheduled, ongoing, coaching and guidance to store management
• Coordinate and facilitate management training for assigned stores and evaluate results of training sessions for all associates (Customer Service, POS procedures/knowledge, Safety, Loss prevention, etc.)
• Conduct recurring scheduled visits and follow-up meetings with store managers to ensure standards compliance and service excellence
• Maintain all administrative duties required for POS, ACE billings and accounting procedures
• Ensure completion of projects within specific timelines and guidelines
• Ensure consistency across all stores and systems
• Assists in preparation of store budgets and ensure stores meet or exceed annual budget and profit goals
• Oversees inventory controls and management of overall inventory performance
• Works closely with the merchandising team on store planning, projects, and improvements
• Maintains effective and frequent communications with stores and support office
• Maintains good relationships with vendors and suppliers and attends ACE shows and other conferences

Knowledge, Skills and Ability Requirements

• Self-starter with proven ability to prioritize, develop effective strategies and lead their execution
• Ability to develop and implement innovative solutions to complex, systemic problems
• Demonstrated ability to develop and lead a team comprised of multiple functions
• Highly collaborative with exceptional written and verbal communication skills
• Passionate about customer service and enhancing the retail experience
• Demonstrated ability to supervise other employees, understanding of the fundamentals of supervision and management principles
• Ability to interact effectively with customers and co-workers
• High degree of analytical skill and the ability to delegate.
• Must possess strong written and verbal communication skills
• Excellent organizational and project management skills with proven ability to effectively oversee and manage multiple, concurrent projects
• Thrives in a fast-paced environment; adapts quickly to change
• Maintains a strong technical and current skill level on all computer operational systems that are instrumental to successful store operations and oversight

Education and Experience

• 2 or more years of retail management and/or operations experience to include direct responsibility for multiple retail stores
• Bachelor's degree in business management, business administration, or equivalent related business experience
• Demonstrated ability to spot, hire, and develop management talent
• Demonstrated track record of delivering on financial goals
• Demonstrated ability to drive a strong customer service culture

Physical Demands

• Ability to sit, stand, and walk for extended periods of time
• Ability to climb, reach, grasp, bend, stoop and kneel
• Ability to lift up to 40 pounds occasionally or greater weight using team lift assist techniques

Other Qualifications

• May require evening and weekend work in order to set up or participate in company or store events; and, out of town/overnight travel for industry events (e.g. trade shows) and/or professional development conferences and seminars.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by those assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required.