Sr. Patient Access Coordinator

Join the ARBDA Team

Arthritis, Rheumatic and Bone Disease Associates (ARBDA) is one of the largest, most experienced, and top-rated rheumatology practices in the nation. Established in 1974, we have been caring for patients for over 50 years. ARBDA has grown from a single office to 6 offices throughout south and central New Jersey and employs over 100 employees and growing. Our team is dedicated to diagnosing, treating, and medically managing arthritis, inflammatory and autoimmune diseases and Osteoporosis. Our mission is that we strive to continually build relationships with our patients and their families through treatment, education, and advocacy while maximizing their quality of life.

At ARBDA everyone has an opportunity to make an impact and put their skills and interests front and center. We are growing and want you to join our supportive culture and make your mark! Our team of doctors has an unwavering compassion for our patients and our employees. Be a part of something big!

What You Will Do:

The Sr. Patient Access Coordinator assesses patient needs and answers questions over the telephone, patient portal and email.

• Answers all triages for assigned providers.
• Present information to physicians in a professional manner.
• Responds to all patients' messages from practice voicemail.
• Responds to telephone questions from patients, labs, other doctor's offices.
• Processes prescription requests from physicians, billing and precertification departments.
• Research questions, issues and problems from voicemail messages and patient telephone calls for physician review and action.
• Requests lab and test results from patients, doctor's offices.
• Responds to triage messages received via EMR from physicians and coworkers.
• Keeps current with new medications and all office protocols.
• Process Oral Medications authorizations

What You'll Have:

• High school diploma or GED.
• 2 years of medical office and EMR experience.
• Strong knowledge of medical terminology.

Benefits You Will Receive:

ARBDA's programs reflect our continued commitment to our employees. We take pride in offering a competitive benefits package including health, dental, life, and long term disability insurance. We offer a 401K plan with a company contribution.

Pay Range: $21-25 an hour

Health, dental and vision coverage offered. Paid time off, paid holidays, 401k/profit sharing plan. Company provided life, AD&D and long term disability insurance. Employee assistance program.