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General Sales Manager

R-Wellness Juban LLC

Job Description

Job Description

General Manager Job Description

About The Covery Wellness:

The Covery Wellness is a premier destination for cutting-edge wellness and recovery services. We help clients Live Better, Look Better, and Perform Better through science-backed therapies, including IV therapy, cryotherapy, hyperbaric oxygen, red light therapy, aesthetics, and more.

We are looking for a highly driven, results-oriented General Manager to lead our team, drive sales, and ensure operational excellence. This role is ideal for someone passionate about wellness, thrives in a sales-driven environment, and can lead a team to exceed revenue goals.

Key Responsibilities:

Sales & Revenue Growth

  • Drive membership sales, package sales, and retail revenue to exceed monthly and annual goals.

  • Analyze KPIs and performance metrics to optimize sales strategies and improve conversion rates.

  • Implement local marketing initiatives to generate leads and drive foot traffic.

  • Build relationships with corporate partners, medical professionals, and community influencers to grow brand awareness.

  • Oversee lead management and ensure team follow-ups on inquiries and consultations.

Marketing & Community Engagement

  • Execute in-store promotions, referral programs, and social media initiatives to drive client engagement.

  • Partner with corporate marketing to implement local campaigns, digital advertising, and events.

  • Attend networking events, wellness expos, and community gatherings to represent The Covery.

Leadership & Team Development

  • Lead, mentor, and develop a high-performing team to ensure excellent customer service and sales execution.

  • Train staff on sales techniques, HIPPA Compliances, service knowledge, and client retention strategies.

  • Set and enforce high professional standards to maintain a world-class wellness experience.

  • Conduct weekly/semi-monthly meeting with all staff to ensure communication, updates, trainings, etc are being upheld to the highest standard

Operations & Performance Management

  • Ensure the spa is running smoothly, efficiently, and profitably at all times.

  • Monitor and report on daily, weekly, and monthly KPIs, making data-driven decisions for improvement.

  • Manage scheduling, inventory, and facility maintenance to create an optimal client experience.

  • Ensure compliance with corporate standards, policies, and industry regulations.

  • Manage the preventative maintenance program on all equipment according to guidelines.

Qualifications:

  • 3+ years of experience in sales-focused management, preferably in wellness, fitness, medical spa, or hospitality industries.

  • CPR/AED Certified

  • Proven track record of meeting and exceeding revenue goals and driving business growth.

  • Strong leadership skills with the ability to develop, train, and motivate a team.

  • Experience with KPIs, CRM systems, and lead conversion strategies.

  • Excellent marketing and networking skills to drive community engagement.

  • Highly professional with exceptional communication and client service skills.

Compensation & Benefits:

  • Competitive base salary + performance-based bonuses.

  • Complimentary access to The Covery’s cutting-edge wellness services.

  • Opportunities for career growth and professional development.

  • Health Insurance benefits

  • PTO- Vacation and sick.

Ready to lead a thriving wellness business and make a real impact? Apply today and help us transform lives through wellness!

Vacancy posted a month ago
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