Field Service Technician

General Role Description

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

Role Accountabilities

* Commission solar PV inverters per project requirements

* Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work

* Comply fully with all Company commissioning procedures and checklists

* Troubleshoot, correct and document all problems identified during commissioning or warranty support

* Update drawings and project documentation to "as installed" status

* Lead respective components of client Final Acceptance Test when assigned

* Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site

* Coordinate with vendors to resolve potential and identified issues based on testing

* Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime

* Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed

* Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management

* Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation

* Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements

* Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager

* Ensure proper safety equipment is available and in good working condition, as assigned

General Employee Accountabilities

* Bring full effort to bear on tasks assigned by manager

* Give manager best advice

* Give earliest notice when work cannot be delivered as specified

* Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

* Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

* Comply with all Company policies, practices, and procedures and all regulations and laws

* Recommend viable improvements proactively

* Ensure effective utilization of business tools and processes

General Role Description

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

Role Accountabilities

* Commission solar PV inverters per project requirements

* Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work

* Comply fully with all Company commissioning procedures and checklists

* Troubleshoot, correct and document all problems identified during commissioning or warranty support

* Update drawings and project documentation to "as installed" status

* Lead respective components of client Final Acceptance Test when assigned

* Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site

* Coordinate with vendors to resolve potential and identified issues based on testing

* Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime

* Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed

* Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management

* Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation

* Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements

* Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager

* Ensure proper safety equipment is available and in good working condition, as assigned

General Employee Accountabilities

* Bring full effort to bear on tasks assigned by manager

* Give manager best advice

* Give earliest notice when work cannot be delivered as specified

* Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

* Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

* Comply with all Company policies, practices, and procedures and all regulations and laws

* Recommend viable improvements proactively

* Ensure effective utilization of business tools and processes

• * High school diploma or GED
• * 1 year experience commissioning and servicing power distribution, power electronic and rotating machine products
• * Demonstrated presentation skills
• * Ability to work in outdoor environments in high and low temperatures
• * Ability to lift 50 lbs.
• * Ability to work standing for long periods of time on hard surfaces
• * Availability to travel, domestically and internationally, approximately 75%, occasionally with limited notice
• * Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
• * Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
• * Demonstrated continuous improvement in areas of responsibility
• * Proficiency in MS Office, software programming language, and simulation tool

Preferred Qualifications

* Associate's degree in Electrical Engineering Technology or equivalent via education and/or work experience

* 3 years' experience commissioning power distribution, power electronic and rotating machine products

* Demonstrated experience with Utility Scale Solar PV Inverters

* Demonstrated knowledge and experience with TMEIC engineering tools, and product configuration tools

* Demonstrated successful working relationships with a foreign parent or subsidiary companies

* Demonstrated success coordinating work of others to achieve assigned goals

Hiring Range: $63,750 - $95,650

Link to TMEIC Corporation Americas website

To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer