Case Manager

Chimes is a not‑for‑profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our services—educational, employment, vocational, residential, habilitative, and behavioral health—are delivered through a network of national and international affiliates to take a comprehensive, holistic approach to improving the lives of every person we serve. Job Details Job Title: Case Manager – Behavioral Health Services Schedule: Monday – Friday, 9:00 am – 5:00 pm Location: New Castle Program: Behavioral Health Services Pay Rate: $21.00 per hour Responsibilities Carry a caseload of up to 30 clients Perform case management duties for consumers involved in Behavioral Health Services Provide services based on Recovery Model principles Develop individualized, strength‑based service plans that are measurable and lead toward targeted outcomes Assist consumers in assessing appropriate mental‑health services Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan Monitor consumer participation in the recovery plan and support services Provide effective crisis assessment and crisis intervention to consumers when necessary Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems Act as an effective "single point of contact" for multiple health and social services linkages Provide all authorized client service and provide supporting documentation for re‑authorizations, as necessary, in a timely manner Submit accurate and timely payroll and billing documentation Be available for an on‑call rotation 24/7 Minimum Requirements A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education Be a registered nurse A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years of experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties) A high school diploma and 5 years of mental‑health direct care experience in public or private human services with employment as a case‑management staff person prior to April 1, 1989 Clearances Pennsylvania Child Abuse, Criminal and fingerprint‑based federal criminal history; verification that employee is not on any Medicaid/Medicare exclusion list. Benefits Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! #J-18808-Ljbffr