Customer Service Representative

Customer Service Representative

Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Itasca, IL and play a vital role in ensuring seamless shipping and receiving operations. This position will be second shift, from 3:00 PM to 11:30 PM, Monday through Friday, with Saturdays as needed for overtime. If you're passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine!

Why Choose Spartan Logistics?

At Spartan Logistics, we don't just operate warehouses and fleets—we build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on:

• Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience.
• Innovation and Growth: A forward-thinking company offering training and advancement opportunities.
• Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service.

When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements.

Requirements

Your Role as a Customer Service Representative

As a Customer Service Representative at Spartan Logistics, you'll help ensure smooth and efficient operations by:

• Managing shipping and receiving processes with precision and attention to detail.
• Organizing and maintaining a well-structured office environment.
• Conducting physical inventories on a weekly and quarterly basis.
• Processing billing accurately and on schedule.
• Providing training and direction to employees when needed.
• Supporting internal projects and assisting with additional duties as assigned.

This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service.

What Makes You a Great Fit?

We're looking for a motivated professional who thrives in a fast-paced setting. Here's what you'll need to succeed:

• High School Diploma or GED required.
• Proven customer support experience preferred.
• Strong communication and organizational skills.
• Attention to detail and ability to multitask effectively.
• Proficiency in data entry and excellent computer skills.

Physical Requirements

• Frequent standing and walking in an office environment.
• Ability to sit for long periods.

All candidates must successfully complete a drug screening and background check as a condition of employment.

What's in It for You?

At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth:

• Competitive weekly pay: Starting at $26.00-$28.00/hour, based on experience.
• Comprehensive medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Company-paid life insurance.
• 401(k) with a 4% company match.
• Paid time off and holidays.
• Boot reimbursement program.
• Referral bonus program.
• Employee assistance and chaplain program.
• Family-owned culture with opportunities for growth and development.

Your Next Step

Apply today to become part of a team that's driving logistics innovation and delivering results with integrity and excellence.

Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.