Accounts Receivable Imbalances (ARI) Coordinator

Job Title

ARI Coordinator

Job Description

Job Summary:

Under the direction of the Pricing and ARI Supervisor, this position is accountable to provide direct customer service to facilitate the coordination, follow-up, timely resolution and closing of ARIs which are assigned for commercial customers. The ARI Coordinator will be responsible for reporting metrics for the work group. The key role is to manage day-to-day account activities and to act as ARI Coordinator between the business and its customers. The ARI Coordinator position reviews receivables, claims, debits, credits and unapplied cash for domestic and export customers in a manner that ensures optimum cash flow. The ARI Coordinator will work on process improvements and problem solving to avoid reoccurrences and enable ARIs to be closed within 60 days. This role includes coordination with all business unit locations to create a standardized approach to ARI management.

Responsibilities

In this role, you will:

- Obtain an in-depth understanding of each customer's accounts payable and receivable processes to understand the needs of each customer. Incumbent must also obtain a basic knowledge of pricing, Transportation and Quality practices and use this information in a collaborative effort with the Commercial Team, Credit, Quality and Accounting to provide prompt responses, resolution of ARIs and meeting departmental goals.

- Provide timely, effective resolution to customer account discrepancies.

- Review customer check remittance data to determine whether the ARI is related to a pricing or a material issue.

- Prepare accurate credits/debits for customer account discrepancies and forward all related documentation to the responsible party for timely resolution.

- Develop process improvements to enable closure of new ARIs to established BU targets and provide solutions for the reduction of new ARIs.

Qualifications

You have: (required)

Basic Qualifications

• Associate degree from an accredited institution.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.

Exceptional Candidates also have: (preferred)

Preferred Qualifications

• Associate degree in accounting or finance from an accredited institution.
• Minimum of 1-year experience in Accounting, Finance, or Credit role.