Technical Product Manager

What you will do PAA is evolving from standalone product to embedded clinical intelligence - Anna's insights flowing through APIs into Epic, into partner systems, into the workflows where decisions happen. This role owns that surface area. We are seeking a highly collaborative, technically fluent Technical Product Manager, Platform & Integrations to drive the strategy and execution of PAA’s integration capabilities with customers and partners. You’ll sit at the intersection of Engineering, Client/Implementation teams, and external partner technical teams, translating real-world workflow and data exchange needs into clear product requirements that result in reliable, scalable integrations. This role is ideal for someone who enjoys digging into “how the system actually works,” can reason about APIs and data flows, and understands that integration quality directly shapes whether clinical users trust and adopt our platform. Core Responsibilities Own the integration product surface area Connect integration strategy to product vision—understand how integration capabilities enable or constrain user-facing product goals. Define and evolve the product vision, roadmap, and outcomes for PAA’s integration platform and customer/partner integrations. Identify and prioritize integration work based on customer impact, implementation scale, reliability risk, revenue/retention impact, and engineering effort. Establish and track success metrics (e.g., time-to-integrate, integration reliability/SLA adherence, errorrates, throughput/latency, support burden, adoption). Partner with Client/Implementation teams and customers/partners to deeply understand integration requirements, constraints, timelines, and acceptance criteria. Write clear epics, user stories, and technical requirements that enable Engineering to deliver with minimal ambiguity (data mapping, edge cases, error handling, security, observability, and support workflows). Define API contracts and integration behaviors in collaboration with engineers (authentication, rate limits, retries, idempotency, schema changes, versioning, and backward compatibility). Drive execution within an Agile team Own and continuously refine the product backlog for the Integrations Engineering Scrum team. Lead/enable sprint planning, backlog refinement, and sprint review readiness (ensuring stories are “ready,” dependencies are surfaced, and scope is coherent). Improve integration patterns and reusability: templates, playbooks, standardized workflows, reference architectures, and documentation. Drive feedback loops from production: analyze incidents, integration failures, customer escalations, and operational pain points; prioritize systemic fixes over repeated one-offs. Partner with engineering leadership to make pragmatic build‑vs‑buy decisions and minimize long‑term maintenance cost. Technical Experience Proficiency in Node.js, React, TypeScript, and Python. Experience with hl7 messaging and robotic process automation a plus. Experience with PostgreSQL or similar relational databases. Proven experience in optimizing performance, scaling applications, and improving database efficiency(e.g., query optimization, indexing strategies, and database performance tuning). Experience implementing and operating caching layers (e.g., Redis). Experience with API development and external system integrations. Demonstrated understanding of GraphQL and/or RESTful API design. Hands‑on experience with Docker and Kubernetes. Knowledge of event‑driven architecture patterns (Kafka or similar) Requirements 4+ years of product management experience (technical product, platform product, or integration‑heavy product experience strongly preferred). Demonstrated experience shipping products with meaningful technical depth (APIs, data platforms, workflow automation, integration middleware, or developer‑facing capabilities). Track record of balancing customer urgency with long‑term platform scalability. Comfort working with technical artifacts such as: API docs/specs, data schemas, mapping files, logs, and dashboards. Experience with API design and integrations: REST and/or GraphQL, webhooks, authentication/authorization (OAuth2/OIDC, API keys), versioning, rate limiting. Healthcare technology experience preferred—you’ll work with clinical data flows, payer authorization files, ADT feeds, and HIPAA‑governed environments Familiarity with healthcare data exchange standards valuable: HL7 v2, FHIR, X12/EDI, SFTP‑based file exchange. Familiarity with automation approaches (e.g., RPA) is a plus. Ability to reason about modern cloud‑native systems: Docker/Kubernetes concepts, event‑driven architecture (Kafka or similar), relational databases (PostgreSQL), observability (logs/metrics/tracing). Comfort using data to make decisions: basic SQL skills and/or experience What sets you apart "You dig into why integrations fail, not just how to fix them—pattern recognition and systemic thinking over ticket‑by‑ticket troubleshooting" "You understand that integration reliability directly affects clinical users: when data doesn’t flow, nurses don’t see patients, authorizations get lost" "You can translate between engineering constraints and business/clinical needs without losing fidelity in either direction" "You’re energized by making complex systems work reliably at scale" What you’ll get Competitive compensation & bonus plan commensurate with experience 401K Health, dental & disability insurance 10 paid holidays Robust time off policy This position will be based out of our Irving, TX headquarters; however, working remotely from outside the area #J-18808-Ljbffr