Associate Director CRM

The Fountain Group

PAY: $100-110/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.
This is a hybrid role in Riverwoods, IL should be prepared to be onsite 2 days a week is deal but there is flex.
W2 Candidates only, this is intended to be a 6 month contract to hire role.
Responsibilities

Bring in thought leadership in alignment with Marketing, Sales and Service leaders to enhance their business processes
Collaborate with key-business stakeholders, fellow IT teams, directors, product managers, and engineers to develop specifications for new Salesforce and cloud-based products/services, applications, and solutions
Manage the Salesforce team
Drive the successful delivery of operational releases
Drive the successful delivery of projects conform scope and within time & budget, while managing risk
Drive the roll-out of Salesforce and cloud management platforms; evaluate its performance and implement enhancements as needed and required
Identifying and resolve complex technical and operational problems within GBS and as it relates across various business units

Requirements

Proven track record as a thought leader working with enterprise systems in a large complex global organization
Minimum 5 years experience managing and leading software development teams
Minimum 10 years broad Information Technology experience in Salesforce
Minimum 5 years experience working with Enterprise Architecture, Systems Requirements, Experience in Project and Program Management, Systems Design and Delivery, Quality Assurance, and Infrastructure
Experience mentoring, training, coaching, delivering performance feedback, and providing regular evaluations
Ability to conduct analysis of business needs, organizing meeting agendas, creating opportunities to improve process flow for efficiency
Experience working with geographically diverse associates and vendor partners
Demonstrated budget management, tracking, and forecasting skills and experience
Demonstrated on-time and on-budget system delivery skills and experience
Demonstrated experience in creating, maintaining, and improving processes, metrics, SLAs for the various interfaces, systems, etc.

Who We Are:

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.

Browse our website below for additional information on our company.

The Fountain Group

4505 Woodland Corporate Blvd, Tampa, FL 33614

"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people."

Apply

Vacancy posted 3 days ago

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