Dental Receptionist

Job Description

Job Description

Dental Office Receptionist at Comfort Dental West

Location:  Grand Junction, CO

Salary: $16-18/hour

Position Overview

The Front Desk Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming, organized, and efficient front office environment. This role involves managing patient scheduling, handling phone and email communications, and supporting the dental team with administrative duties.

Key Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments; maintain the appointment calendar.
• Collect patient insurance information and collect necessary documentation.
• Check patients in system and prep lobby waiting area.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Communicate effectively with dental assistants, hygienists, and dentists to ensure smooth patient flow.
• Assist with answering and directing incoming phone calls; respond to inquiries or take accurate messages.
• Manage correspondence, emails, and other administrative tasks as needed.
• Keep the reception area tidy, organized, and welcoming at all times.

Qualifications

• High school diploma or equivalent required; additional administrative or dental office training preferred.
• Previous experience in a dental or medical office setting strongly preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Ability speak Spanish, preferred

Working Conditions

• Office environment with frequent interaction with patients and staff.
• Extended periods of sitting and computer work.

Equal Employer Opportunity Statement

Comfort Dental West prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.